Phlebotomist

Sylwia Burdzy

* ***** **• Wayne, NJ ***** • Telephone: 862-***-****

E-mail: ************@*****.***

OBJECTIVE

Organized and reliable college student with 3 years of experience in phlebotomy is seeking to obtain a part-time position as a phlebotomist in a facility where the knowledge and experience can be utilized as well as enhanced. Available on weekends, holidays and per diem also.

EDUCATION

Wallington JR./SR. High School, Wallington, NJ

High School Diploma

Graduated June 2005

Bergen Community College, Paramus, NJ

September 2007- Present

EXPERIENCE

Child Care- Wallington, NJ

January 2002- August 2003

- Provided child care after school, weekends, and during school vacations

- Ensured safety of the child

Main Bagels – Wallington, NJ

March 2003 – June 2004

- Demonstrated ability to serve and communicate with customers

- Fulfilled cashier duties

- Answered phone calls

- Trained new employees

- Effectively dealt with customer complaints

Challenge Printing Company, Clifton, NJ

March 2005- August 2006

- Maintained equipment records

- Documented daily work records

- Quality Assurance

Varsovia Travel Agency, Clifton, NJ

November 2006- December 2006

- Answering and making phone calls

- Knowledge of ticket reservation and money transfers

- Assisted clients with finding travel package deals for their needs

- Strong customer service skills

-Translations- Polish- English, English- Polish

Comprehensive Family Care, Garfield, NJ

March 2007- August 2007

-Ability of multitasking

-Greeting patients, establishing a friendly and open environment

-Weighting and measuring patients

-Answering and making phone calls

-Sorting and handling mail

-Operating office equipment (copier, fax machine)

-Retrieving or creating patients’ files

-Verifying and copying insurance information

-Completing referrals and blood work paper work

-Assisting patients with co- payments and entering information into database

-Assisting patients with the questions they have

-Scheduling and following up on the appointments for patients

Cardiologist’s Office, Clifton NJ

September 2009- September 2012

- Ability to set priorities, multi-task and be detail oriented

- Demonstrated effective organizational, communicational and interpersonal skills

- Adhered to dress code

- Maintained a clean, safe and professional environment

- Cooperated with staff to achieve goals and maintain effective working relations

- Greeted and treated the patients in a courteous manner

- Answered the phone calls in a friendly and helpful manner

- Checked the patients in and out making sure the follow up appointment has been scheduled

- Obtained accurate billing information and verified health insurance coverage

- Registered new patients into the database

- Organized examination rooms

- Filed laboratory, test results and other paperwork maintaining alphabetical filing system

- Performed basic clerical duties: faxing, preparing and sorting the correspondence, electronic data entry

- Handled medical records requests

- Pulling files for patients and preparing them in advance for the next day

- Followed up on patients calls, prepared charts

- Called insurance companies for prior authorizations for patients procedures and medications

- Arranged hospital admissions and diagnostic tests for the patients by contacting radiology facilities

- Brought the patients in recording their weight, reviewing medications and preparing them for medical examination

- Recorded patients medical history

- Assisted the physician during examination

- Performed venipuncture to obtain a blood sample for laboratory testing

- Carefully followed safety procedures during phlebotomy using the proper techniques and equipment

- Disposed of biohazard materials and containers; stocked supplies as needed, placed orders for new inventories

- Properly labeled specimens for identification purposes

- Accurately completed requisition forms and entered specimen data into the computer

- Centrifuged, split specimen as required by test order

- Packaged specimen for transport

- Provided customer service through initiation or response to client inquiries via phone, fax or mail regarding test status, results, or instructing them on the medications

- Maintained patient confidentiality

- Assisted in teaching new personnel

- Knowledge of medical terminology

- Electronic escribing and medical records knowledge

- Translations English- Polish, Polish- English

- Provided personal assistance, medical attention and emotional support to the patients

SKILLS

Certified Phlebotomy Technician- National Healthcareer Association, August 2011

BLS Certification for Healthcare Providers- American Heart Association, May 2012

Proficient with Windows XP, Microsoft Office Word, Excel, Access and Power Point,

and Internet research

Language: Fluent in Polish

Contact this candidate