Quality Manager

Todd R. Wilson

*** ******* **

Ford City, PA **226

Phone: 724-***-****

Email: ************@*******.***

EXPERIENCE

L-3 Communications – Pittsburgh, Pennsylvania –

Defense / Aerospace company specializing in large optics and fire control systems

Quality Manager, May 2009 – Present

• Manage ISO9001:2008 quality system and internal auditing function

• Oversee quality control within manufacturing operations across three facilities

• Facilitate improvement efforts across the organizational structure

• Implement metrics to monitor quality health of the organization

• Lead quality improvement projects to achieve zero defects

• Initiate supplier quality program across large supplier base to improve overall quality of incoming parts

• Manage customer audits pertaining to highly visible defense programs

• Improve quality processes including in process and final verification acceptance testing

• Establish enhanced error reporting and RMD tracking including formal MRB

• Develop customer specific quality plans for large aerospace primes

• Redefine the quality role as a more technical value added body

• Lead all failure review investigations

II-VI Incorporated – Saxonburg, Pennsylvania –

World leading electro-optics manufacturer serving defense, aerospace, imaging and industrial laser markets

Product Quality Engineer, December 2006 – May 2009

• Implement testing and research to insure compliance with rigid customer requirements for finished optics

• Compile statistical data and make recommendations based on the results of six-sigma methodologies

• Analyze trends within product test data to increase the quality of manufacturing processes

• Train and monitor progress of laboratory technicians and quality inspectors

• Monitor the quality and efficiency of all manufacturing processes ensuring that a superior quality product is produced in a efficient way

• Act as the quality liaison to the Coating Department providing support to the Chemical Vapor Deposition (CVD) process

• Research and implement new testing procedures and requirements to support the manufacture of electro-optics

• Manage customer warranty claims to achieve total customer satisfaction

• Document processes and procedures to achieve increased accuracy and efficiency

• Research warranty claims to evaluate product performance and implement corrective actions based on findings

• Conduct product testing within laser and dimensional metrology laboratories to the quality of finished optics

• Investigate product failures working with scanning electron microscope (SEM) operators and prepare SEM summary reports.

Applied Test Systems, Incorporated – Butler, Pennsylvania

Manufacturer of electro-mechanical testing equipment, providing aerospace, metallurgy, and industrial / analytical laboratory customers world-wide with advanced materials testing equipment

Quality Manager March 2003 – December 2006

• Manage Quality Assurance program ensuring compliance to national and international quality standards

• Manage calibration laboratory assuring accurate and precise calibrations on all equipment

• Advise and manage the repair, service and calibration of all materials testing equipment product lines

• Responsible for achieving and maintaining ISO / IEC 17025 accreditation through A2LA

• Maintain service and calibration schedule providing services to National and International Customers

• Develop and implement a strategic plan for the Quality Department’s short and long term goals

• Manage the Quality Department including hiring, training, and dismissal

• Research and monitor the development of data acquisition equipment to meet customer requirements

• Implement electro-mechanical solutions for custom applications

• Manage Calibration Services as a profit center, increased profits three-fold within three years

• Responsible for managing electro-mechanical assembly, wiring and shipping operations

National Institute of Standards and Technology (NIST) - Gaithersburg, Maryland

National Standards and Reference Laboratory / Accreditation Bureau

Quality Auditor, November 1999 – March 2003

• Audit bituminous, hot-mix asphalt, aggregate, and soil testing laboratories to determine conformance to National / International standards

• Audit clients’ internal quality systems

• Recommend changes to the clients’ equipment, procedures, and internal quality system to improve accuracy, precision, and timeliness in relation to highway construction.

• Perform laboratory studies and testing for material specification development

• Monitor client resolution of deficiencies to determine AASHTO, ASTM and ISO certification

• Train new employees in all aspects of laboratory auditing

• Prepare audit deficiency summary reports

• Review customer calibration programs to ensure compliance and accurate measurements

• Attended Microsoft ASP.NET Training courses for developing intranet and internet applications

• Maintained personal inspection schedule; traveling over fifty percent of the year throughout the United States

EDUCATION

The Pennsylvania State University - State College, Pennsylvania

B.S. Operations and Information Systems Management (OISM), September 1995 - August 1999

Penn State Certificate in Management (2006)

ASQ Certified Green Belt

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