Customer Service Technician

Daniel M. Murphy

Virginia Beach, VA 757-***-**** **********@*****.***

CAREER OBJECTIVE

To obtain an entry level computer help desk position

EDUCATION

Centura College, Virginia Beach, VA December 2011

AOS in Computer Network Management

RELEVANT COURSEWORK:

PC Essentials & PC Technician Computer Applications for Networkers I

TCP/IP Network Administration and Technician Support

Network Routing & Security Managing a Windows Network

EMPLOYMENT

Advanced Integration Technology, Inc., Norfolk, VA January 2012 – June 2012

General Laborer

• Transported materials, tools, and equipment to and within the ship yard

• Performed general maintenance tasks

• Evaluated and problem solve to repair equipment and machinery

Domino’s Pizza, Virginia Beach, VA January 2010 – November 2011

Kitchen Staff

• Exceeded demands of a high-paced work environment

• Multitasked and assisted in various areas of the store as needed

• Delivered excellent customer service and ensured customers were satisfied with the final product

B&L Machine and Fabrication, Norfolk, VA January 2009 – April 2009

General Laborer

• Tackled various jobs assigned throughout the manufacturing company

• Displayed good workmanship and trained quickly to suit job requirements

• Meet safety demands and maintained a save working environment

Coyote Cantina, Kitchen Staff, Virginia Beach, VA June 2008 – August 2008

Papa John’s Pizza, Cook/Cashier, Virginia Beach, VA February 2008 – May 2008

Hampton Roads Lawn Care, Landscaping, Virginia Beach, VA February 2007 – June 2008

General Dynamics, Laborer, San Diego, CA & Chesapeake, VA October 2005 – November 2006

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