Business Analyst, Data Analyst, Release Coordinator

GREGORY J. CIKATZ

∙ ** Corrina Lane ∙ Salem, CT *6420 ∙ Ready to Relocate ∙

∙ 860-***-**** ∙ *******@*****.*** ∙

BUSINESS ANALYST WITH PROVEN EXPERIENCE

• Versatile and dedicated business analyst with the ability to lead and deliver

• Advanced knowledge of elicitation and analysis techniques

• Rich understanding of Retirement Products and Financial Industry

• Advanced proficiency with MS Office, Adobe Creative Suite and iRise Visualization Studio

PROFESSIONAL EXPERIENCE:

Junior Business Analyst / Project Release Coordinator

Hartford Life; Windsor, CT June 2008 – Present

• Spearheaded implementation of multiple cost-saving projects including company-wide audit of call centers for upgrade to digital recording

• Assisted lead PMP with long-term project to update Retirement recordkeeping system and overhaul all back-end databases

• Lead coordinator for monthly releases; responsibilities include understanding and monitoring all projects, facilitating weekly team meetings and gathering needed approvals

• Managed a team in the development of website prototype for CIO’s and Senior Leaders

• Developed and monitored new software to screen call centers throughout the company which provide traceable statistics

• Lead diverse projects while gaining experience in multiple roles such as Developer, Business Analyst, Project Coordinator and Mentor

• Completed training courses in Project Management and Best Practices

Information Technology Support Specialist

Sennheiser Electronic Corporation; Old Lyme, CT May 2006 – Jan 2008

• Built and maintained network at company booth for 2008 Consumer Electronics Show; Established new and strengthened old client relationships

• Setup and maintained multiple servers for use in email and large-scale data storage

• Trained employees and created instruction manuals for software programs

• Created monthly reports based on service claims and company statistics

• Managed several side projects to improve network and company efficiency

• Owner of repair booth at sales conventions; responsible for maintaining and updating business laptops and company smart phones

EDUCATION:

Quinnipiac University – Hamden, CT

College of Computer Science Graduate with a Bachelor of Science in Computer Science; Minors in Mathematics and History; May, 2008

Relevant Coursework: Programming & Problem Solving; Algorithm Design & Analysis;

Intelligent Systems; Numerical Analysis; Advanced Statistics

GPA: 3.3/4.0

Honors: First Computer Science Major awarded recognition for Outstanding Thesis

INTERESTS AND ACTIVITIES:

Golf (17-Handicap), Reading (Business and Investing books), Volunteer work with local charities

References will be furnished upon request

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