Customer Service Data Entry

Lanelle Hunter

***** ***** ****** ** *** ***

Houston, TX. 77042

832-***-****

*********@*****.***

OBJECTIVE

To obtain a career with a company where my experience, professionalism and achievements will allow me the opportunity to grow within a company, fostering a team environment for efficient individual growth within the company.

WORK HISTORY

Various Administrative Projects: OfficeTeam Houston, TX

2010-Present

• Administrative Assistant for Insurance company, filing insurance forms

• Administrative Support to Retail Manager, responsible for: data entry, answering phones, filing documents, file clerk and sending emails.

• HR Assistant at Chemical Company: new hire/personnel file maintenance, supported HR Generalist with basic administrative functions, labeling/sorting files, assisting with special projects as needed

Data Entry Coordinator: ASG Security Houston, TX.

March 2008 - August 2009

• Wrote Insurance certificates and cancellations

• Initiated security system test modes

• Built customer accounts in database

• Data entry, filing, data changes,Customer service

• Communicated with field technicians, and resolved various customer account issues/Problem Solving

Business Owner: L.H. Cleaning Services, Wichita, KS.

March 2000 - April 2006

• Performed various janitorial services for residential homes, apartment complexes and office buildings.

• Operated personal business part-time while employed full-time with Protection One.

Document Control: Protection One, Wichita, KS.

August 2003 - March 2006

• Prepared security contracts, Data entry, Customer service, Scan security documents to database, filed records,Imaging Clerk

• Payroll duties: A/P Index ,A/P Scan Documents, A/P Prep, QC Contracts,

• Mailroom duties: UPS, FedEx, DHL and daily mail preparation/Filenet Software

EDUCATION:

Wichita Heights High School, Class of 1987.

Wichita State University, Class of 1994.

B.S.: Minority Studies with emphasis in Administration of Criminal Justice.

ADDITIONAL INFORMATION:

Computer Experience-Telnet IBM System, Keyfile, Citmax Main Frame System.

Email, Word,Excel,Filenet,10-Key(Touch or Sight)

Some SAP System Experience

Data Entry 8683 Keystrokes

Knowledge of Medical Billing

Filenet Software

Knowledge of Web Research

Scanning

Indexing

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