Administrative Assistant Customer Service

Mateo Francisco

*** ****** ***

Perth Amboy, NJ *8861

732-***-****

******************@*****.***

Professional Objective

Warehouse Supervisor

Professional Employment

C&S Wholesale Grocers Avenel, NJ

Administrative Assistant/ Office Supervisor

September 2006 – May 2011

• Assist with managing projects to completion for the management staff

• Assist with preparation and review letters and documents for the management staff

• Answer and prioritize telephone calls

• Organizes company meetings to reach monthly goals

• Conducts quarterly presentations to review productivity/implement ideas to better company growth

• Performs secretarial and administrative duties for supervisor and/or department managers

• Generated and processed paperwork pertaining to incoming/outgoing shipments

Wakefern Foods Keasbey, NJ

Administrative Assistant

Jan 2003 - September 2006

• Provide administrative support for the sales team and their management

• Assist in answering customer & sales force emails and phone calls

• Place orders & quotes for customers and the sales team as requested

• Obtain pricing & request quotes from vendors

• Assist Management on a variety of reports & projects

• Generated and processed paperwork pertaining to incoming/outgoing shipments

Toys R Us Woodbridge, NJ

Customer Service Rep

July 2001-December 2002

• Trains, explains tasks, and assists in the solution of problems

• Analyzes transactions, corrects records, and adjusts errors

• Resolves customer issues

• Maintains liaison with other departments to ensure order completion

• Exchanges, returns, price matching/adjusting

• Inventory/damage control

Education

Perth Amboy High School June 2001

High School Diploma -- all subjects

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