Customer Service Manager
Resume:
Julie Pires
Cape Coral, FL, 33991
(239)- 738–3677
**********@*****.***
Education
Edison State College
Majoring in Business Management
Ida S. Baker High School
2007-2010
Graduated with a GPA of 3.8
Work History
Employer: Champs Sports
23106 Fashion Drive
Estero, FL 33928
Supervisor – Corrine Johnston
Job Title: Assistant Manager
Dates: 04/09- 06/2011
Job Duties: Opening and or Closing the store.
Scheduling and processing payroll.
Shipment- Transfer Outs and Transfer Ins.
Providing outstanding customer service.
Cash Register – Exchanges and Returns.
Traveling to other stores in the district to train.
• Completed all Champs Sports Training/Management Books.
Reason for Leaving: Due to Pregnancy
.
Employer: Anchor Blue
4125 Cleveland Ave
Fort Myers, FL 33901
239-***-**** (Edison Mall)
Supervisor – Daisy Smith
Job Title: Full-Time Key Holder
Dates: 11/08-04/09
Job Duties: Providing great customer service.
Organizing Stock and Shipment.
Cash register – Exchanges and Returns.
Display Changes – Floor Plans and Windows.
Reason for Leaving: Company Filed Chapter 11 (Bankruptcy)
Additional Information
• Trilingual – English, Portuguese, and Spanish
• Very discipline, respectful and dedicated, as well as taking full responsibly in what I do and or assigned to do.
• Organized.
• Keeps calm under stressful and hectic situations.
• Works well with others.
• Engages amazingly with customers.
• Outstanding Leadership Skills.
• Great computer skills with Microsoft Word, Excel, Power Point ext.
• Quick learner.
Reference
• Chad Conley - General Manager – Champs Sports
Work: 954-***-****
Cell: 561-***-****
• Serafin Dominguez – Store Manager – Journeys
Work: 239-***-****
Cell: 239-***-****
• Amelia DaCosta – Clerk – Florida Cancer Specialist
Work: 239-***-**** ext: 201
Cell: 239-***-****
Contact this candidate