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Customer Service Medical

Location:
Richmond, VA
Posted:
October 23, 2017

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Resume:

Christina A. Reuppel

***** *** **** **** ***#***

Herndon, Virginia 20171

804-***-****

E-Mail: c6n0hu@r.postjobfree.com

Objective:

To acquire a position in a business environment which will allow me to both further utilize my skills and acquire new abilities.

Professional Skills:

* Proficient in Microsoft Office Programs * Typing 40 WPM

* Office Coordinating * Training/Management

* Strong Organizational Skills * Goal Oriented

Employment History:

Frontier Airlines, Inc Denver, Co October 2010-May 2012

CSA/CSR Agent

* Answering incoming calls in a timely and professional manner.

* Prioritized checking in passengers with different backgrounds for world travel.

* Providing outstanding customer service to everyone that travels on Frontier.

IOD Incorporated, Richmond, Va January 2009-August 2009

Release of Information Tech

* In charge of the Release of Information (ROI) Department at Johnston-Willis Hospital.

* Responded to patients, lawyers, and physicians requests for medical records.

* Worked in a team based office with large quantity of customer service involvement.

Roush Industries, Henderson, Co March 2008-December 2008

Test Driver

* Test drove prototype cars for pre-production.

* Drove on preassigned routes for an 8-hour shift.

* Wrote reviews and made comments about the car that we drove.

Digistor, Aurora, Co January 2007-January 2008

Scanner

* Scanned medical records into the computer system for Exempla Healthcare.

* Responsible for preparation of daily production reports at the end of shift.

* Made corrections of any mistakes, turned pages, unseeable images and mis-scans.

Denver Health Hospital Authority, Denver, Co August 2005-May 2007

Medical Coder 1

* Abstracted information out of medical records to correctly diagnosis ICD-9 and CPT medical codes for inpatient and outpatient services.

* Maintained daily production logs of current and outstanding charges that needed to be billed to the correct insurance company.

* Involved with team based projects and coordination with Physicians and Nurses.

Infineon-Richmond Technologies, Sandston, Va March 2000-July 2005

Mfg Associate

* Handled and processed silicon wafers that result into computer memory chips.

* Involved in several areas of team based work along with team building.

* Worked in Diffusion and certified on the following equipment including but not limited to AMAT, TEL’S, CFM’S, SVG’S.

Education:

Bryant and Stratton College, Richmond, Va February 2003-June 2003

Medical Coding Certificate

Gateway High School, Aurora, Co August 1992-May 1996

High School Diploma

References available upon request



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