Systems Engineer

Summary of Qualifications

• Eight years of experience in the Information Technology field, serving in roles ranging from a PC Technician to a Systems Engineer designing and deploying large MANs for school systems.

• Designed reliable, redundant, and scalable server farms using VMware’s ESX/Virtual Center, HP/Dell servers, and Equallogic SANs.

• Strong knowledge of Microsoft products and Active Directory.

• Designed, consolidated, and deployed several Active Directory implementations.

• Experience with Cisco, Alcatel, and HP Procurve networking equipment.

• Strong design and support experience.

Professional Experience

Withheld January 2008 – Present

Systems Administrator

• Responsible for security and software updates for 100+ servers.

• Created requested reports for the client.

• Automated the application updates process.

• Automated report creation.

• Ran and edited scripts on Solaris servers.

• Created VB scripts to pull user and security settings from productions servers.

• Assisted in testing of new software updates.

• Made configuration changes to Cisco AS5400 for testing and production purposes.

City of Rome October 2006 – January 2008

Network Administrator

• Designed and implemented a layer 3 network to handle iSCSI and VoIP traffic, enhance security, and increase performance across the MAN.

• Transitioned servers from non-redundant hardware to VMWare Server and ESX.

• Created and maintained backup jobs using Backup Exec to assist in meeting Georgia Secretary of State Data Retention Guidelines.

• Installed and configured an Equallogic SAN to address storage issues, implement VMWare products, and provide more reliability for mission critical apps.

• Migrated domain controllers to Windows Server 2003 R2.

• Migrated and replaced existing Exchange 2003 server/Began migrations to Exchange 2007

• Performed administrative duties in Active Directory, LCS, and Exchange.

• Maintained and configured all switches, content filters, and firewalls.

• Migrated and upgraded all MS SQL Server 2000 instances to MS SQL Server 2005.

• Maintained all IIS servers for internal and external websites.

• Maintained and administered a municipal WLAN.

• Installed an internal WLAN for Commissioner and VoIP traffic.

NetAlliant Technologies June 2006 – October 2006

Network Engineer Level 4

• Designed replacement network to provide maximum redundancy for a datacenter.

• Maintained firewall and networking equipment.

• Supported customers with problems ranging from PC break/fix to migrating mail servers to Exchange.

• Maintained and installed spam appliances and servers.

• Worked as an escalation point for other engineers to help solve complex problems.

• Maintained and setup backup jobs using Backup Exec.

• Supported clients using Citrix Metaframe Presentation Server.

Logical Systems Incorporated November 2004 – June 2006

Systems and Sales Engineer

• Worked with clients to determine their technology needs and generated the best custom solution.

• Designed/Replaced LANs/WANs to provide better, more reliable connectivity.

• Centralized storage/servers for clients with multiple sites using EMC NAS products and VMWare ESX Server to save on maintenance and hardware costs.

• Designed/consolidated/deployed Active Directory implementations.

• Resolved customer difficulties ranging from WAN/VPN connectivity/routing issues to server hardware failures.

• Responsible for the company’s data network and phone systems.

• Implemented Terminal Services securely for a school system where teachers could login remotely to work on grades and student records.

• Installed and maintained various SMTP gateways which acted as virus and spam filters for school systems.

• Installed and maintained firewalls and VPNs at various locations using Watchguard and Cisco solutions.

• Designed and deployed multiple secure wireless networks using Airespace and Aruba technologies.

• Established, improved, and implemented Disaster Recovery plans.

• Designed and implemented backup solutions.

• Trained engineers on Active Directory, Wireless LANs, Firewalls, and various other technologies introduced into their environment.

• Documented all customer networks for ease of support and transition.

Universal Tax Systems August 1999 – November 2004

Systems Support Specialist Team Lead

• Led team of engineers that supported and installed PCs, servers, networking equipment, and telephone equipment.

• Worked directly with the Server Manager, Sr. Network Engineer, and Telecommunications Administrator to implement new systems and help with various projects.

• Worked as a liaison with other departments to implement new technology and offer training to their employees.

• Setup and supported off-site training locations.

• Setup and supported off-site location for call center.

• Assisted with the administration of Active Directory.

• Responsible for trouble shooting VPN connections, training employees how to use Remote tools, and verifying that users implemented proper security

• Ensured the Product QA department was provided all computer requirements and staff was properly trained. This included, but was not limited to:

o Test Lab design, setup, and configuration

o Creation of images and restoration procedures of the test lab machines

o Training and implementation of VMWare ESX Server and VMWare Workstation

• Developed various Help Desk procedures.

• Assisted and guided team members on various Training projects which were aimed at familiarizing employees with software and our procedures.

Certifications

• Microsoft Certified Systems Administrator (MCSA)

• Cisco Certified Network Associate (CCNA)

• VMWare Certified Professional (VCP 2)

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