Thi Nguyen
Mechanicsburg, PA 17055
Phone: 717-***-****
E-Mail: ****.******@*****.***
Skills
• Proficient in Microsoft Office- Word, Access, Excel, and Powerpoint
• Networking Protocols- TCP/IP, LAN/WAN, T1, T3, DHCP
• Operating Systems- Windows 2003, Windows Vista, Windows XP, Windows7
• Installations- Windows OS, Linux/Ubuntu OS
• Hardware- Switches, Routers, Modems, Wireless Access Points
• Coding- XML & HTML
• A+- Repairing PCs and Laptops, Able to take a computer apart and put it back together
• Security +- Some knowledge in security protocols, but I would like to expand my knowledge in that area
• Cisco Routing and Protocols- worked with CCNA Cisco Network Simulator & Active Directory
• Great Customer Skills
• Bilingual- Fluent in English and Vietnamese
Objective
To obtain a rewarding career in the IT field.
Education
Keystone Technical Institute (KTI)
2301 Academy Drive
Harrisburg, PA 17112
Associates Degree
Computer Networking and Internet Technologies
Eastern York High School
120 South Third Street
Wrightsville, PA 17368
Work Experience
June 2003-Present
Excelligence Learning Corporation
1515 Bobali Drive
Harrisburg, PA 17104
Puller/Packer
Pulling school supply orders and packing them to ship out.
November 1997-June 2003
Alicia’s Deli & Restaurant
116 Pine Street
Harrisburg, PA 17101
Assistant Manager
Taking care of day to day operations. Basically doing what needs to be done.