Customer Service Manager
Resume:
Nadine Lawrence
** ********* ****, ******** *****, Montego Bay
***********@*****.***
________________________________________________________________________
OBJECTIVE: Customer Service Agent.
SKILLS PROFILE: Ability to manage department.
Knowledge of and experience with customers.
Good experience in handling confidential data.
Ability to take and deliver accurate phone messages.
Good customer relations background.
EMPLOYMENT HISTORY: Affiliated Computer Services (ACS) 1995-2009.
Global Gateway Solutions Mar.2010 - 2011
EXPERIENCE: Telemarketer/ Customer care Agent
Team Leader/ Supervise data Clerks
Plan daily production
Trainer for healthcare department
Internal/External quality analysis
Data clerk/ Blue Cross and Blue Shield
EDUCATION: Spanish Town Comprehensive 1989-1994
Fitz Henley Commercial College 1994-1995
Computer of Professional Studies (CAPS)
Life of Jamaica (LOJ) Sagicor group 2006-2006
REFERENCES: Tamara Ricketts (Site Manager)
Affiliated Computer Services (ACS)
M11-M12 Southern Cross, Freeport.
Rev. Victor Whittley (Pastor)
Mt. Salem Open Bible Church
Mt. Salem, Montego Bay
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