Active Directory Project

Douglas Bordeaux

**** **** ****** **

Seattle, WA 98126

425-***-****

*********@*****.***

Summary of Qualifications

IT Tech graduate offering a strong academic background in IT combined with excellent internship experience as a helpdesk analyst.

Recognized for technical troubleshooting used rapidly and cost effectively, resolving challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

Education

ITT Technical Institute, Seattle WA Graduated 03/2012

Associate in applied science computer networking systems & security

Wan LAN

Technology Summary

Systems Mainframe, Linux, Windows 9X NT 2000 XP 2K3, Novell NetWare Mac OS VMware Windows Server Enterprise 2008 Windows Server Exchange 2008 CCNA Active Directory

Databases Access , SQL Server, Relational Databases

Languages Visual Studio 2008 SQL HTML ASP

Software MS Project MS Visio MS Office PowerPoint Excel

Employment History

Medtronic/Physio-control Redmond WA

Helpdesk Support 2007 to 2009

Handle technical troubleshooting within an enterprise environment using system software and database programs in Microsoft Windows XP Pro 2003 and Windows 7 Pro operating systems using Microsoft Office Suite 2003, Active Directory, Word, Excel, Office Outlook, email, and MFG Pro.

Administrate and keep all data in compliance with current documentation.

File and retrieve organizational documents, records and reports.

Multi-task

Support staff in assigned project based work.

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