Creative and dedicated Tech Specialist looking forward to long-term involvement with technical company. Extensive background with development of custom, data driven, Web and Desktop based applications with the end-user in mind. Consistently delivers on time, above expectations.
Education:
Kent State University
Technical Management 2001-2002
DeVry University
Management Information Services 2002-2004
Professional Experience:
Massive Online Gaming Sales Inventory Specialist 2004 – July 2006
High level customer service.
Handled computer troubleshooting, purchasing, repairs, and installations.
Network troubleshooting, purchasing, repairs, and installations.
Consulted with outsourced software developers concerning design and debugging.
Wrote Visual Basic.NET desktop applications with MySQL data interface to assist employees with day-to-day tasks.
Oversight of 5+ customer service employees
Gamer Wealth LLC Vice President Aug 2006 – Jun 2008
Using MySQL 5.01, designed, implemented, and administered database.
Used ASP.NET with Visual Basic.NET code-behind to develop and implement multiple e-commerce websites
With ASP.NET and Visual Basic.NET code-behind, developed a SOAP webservice for streamlined website and desktop application tie-in.
Developed windows desktop application using SOAP interface to:
Manage inventory orders.
Automated pricing for each website
Manage member database
Inventory tracking
Order verification and delivery
Extensible real-time reporting
Live Chat system for website user's to communicate to customer service in real-time
AmTrust North America Software Engineer I Jun 2008 – Present
Created tools to assist developers in automatic code generation
Development of dynamically generated MS Word / PDF documents
Maintenance and development of core business P&C insurance quotation system
Customized insurance agent web interface
ISO regulated rating engine
ISO specific statistic reporting
Summary:
5+ Years of Application Development using Visual Basic.NET & Visual Basic 2005+
4+ Years of Database design and SQL
4+ Years of Database Administration with MySQL community server 5.0+
1 Year of Database Administration with SQL Server 2005
4+ Years of Website Development using ASP.NET including AJAX experience
4+ Years of SOAP webservice development using ASP.NET with Visual Basic.NET code-behind.
4+ Years of DHTML, XHTML, HTML, XML & CSS design
3 Years experience with Windows Server 2003 Administration using IIS 6.0
1 Year with Windows Server 2008 and IIS 7
2 Year of JavaScript to implement custom AJAX functionality
1 Year SharePoint and SourceSafe
Future planner that develops with added functionality in mind.
Adapts well to any situation, works well with others, and is well organized both in and out of code
Has passion for his work and will go above expectations, open to new challenges, and works well under pressure and/or tight deadlines.