Maria Rocio Laguna
*** ***** **. ***** **. Apt#*
Los Angeles, CA 90033
OBJECTIVE
I am seeking for a full time position where I can utilize
the abilities I have gained through my career experiences.
EDUCATION
Roosevelt High School, Los Angeles
Graduation Date: June 1993
General Education Diploma
WORK EXPERIENCE
Pitney Bowes Management Svcs.
1150 S. Olive Street, Los Angeles, CA 9003
04/96- Present
Customer Service Representative
Answering Phones, Switchboard Operator
Created Labels for Dhl, FedEx, Ups
Shipping Department
Data Entry
Disperse mail to receiver
Quality Control
Shipping & Receiving
Assist customers in tracking certain packages
Conflict resolution
Typing & Filing, Fax
REFERENCES
Available Upon Request
SUMMARY OF QUALIFICATIONS
Customer Service Representative
Wide ranged skilled experiences in the mail department
And mail setting. I am familiar with all procedures
needed to run an mail room smoothly.
Typing 45 wpm
Bilingual-Spanish & English
Pleasant Attitude and Team Player
Computer Skills- Microsoft Word & Excel