network engineer

ROY TARANTOLA

*** ***** ******• West Islip, New York 11795

631-***-**** • ************@*****.***

QUALIFICATIONS PROFILE

Technically sophisticated Systems Administrator /Network Engineer with a background and education in supporting and maintaining complex IP enterprise networks. Specialized skill in Microsoft and Cisco technologies with on-site resource management experience.

• LAN / WAN IP Environments: Provide detailed helpdesk support in planning, installing, and configuring Windows-based workstations. Results-oriented resource management and IP network installation development. Optimize and troubleshoot network systems. Implement support strategies as Microsoft Certified System Engineer and Cisco Certified Network Engineer.

• Information Management: Implement effective processes and procedures to support all technical aspects for distribution of mission-critical information. Proactively preserve system integrity through various backup and recovery strategies.

• Key Strengths: Excel at interfacing with customers, engineers, and senior management. Able to convey complex technologies to a variety of skill levels. Talent for quickly learning new information, procedures, and technologies. Exceptionally organized and able to multitask, mastering innovative software tools.

CORE TECHNOLOGIES:

Certifications: Microsoft Certified System Engineer (MCSE); Active Directory Certified; Network+; A+ Service Technician, Cisco Certified Network Associate(CCNA)

Platforms: Windows 2000, XP,Vista; Windows Server 2000/2003/2008

Tools: Microsoft Word, Excel, Outlook, Active Directory, Exchange(2003,2007)

Hardware: Dell and Hp Servers, SCSI devices, ATA and SCSI hard drives, Dell /HP PC Workstations and peripherals, Cisco and Sonicwall routers and firewalls,Voip phones, Blackberry devices

EDUCATION AND PROFESSIONAL DEVELOPMENT

Information Technology in Networking and Telecommunications

New Horizons, Commack, New York

Completed Microsoft Certified System Engineer (MCSE) Classes

PROFESSIONAL EXPERIENCE

System Administrator

Total computer, Melville, New York 3/09-present

Support and management of existing network resources, monitoring equipment functions to ensure system operates in conformance with desired specifications. Assess end user needs, consulting with staff and management to evaluate hardware and software needs, and develop specifications and performance requirements to resolve user issues. Provide all levels of failure analysis, troubleshooting connectivity issues and upgrading system resources to maintain high performance. Maintained communication with supervisors and directors regarding system status and standards.

 Consistently exceed expectations in repairing computer resources, resolving networking connectively issues, and installing and configuring new hardware.

 Successful system administrator with the ability to manage blackberry enterprise servers and devices.

 Successfully evaluate processes, troubleshoot Sonic firewalls/routers and also working with installing and configuring Voip phones.

 Efficient call center manager, successfully resolving client issues quickly and efficiently.

 Fully experienced with Windows 2003/2008 Active Directory.

 Experience, managing HP servers with Windows 2003 and Exchange 2007.

Network Technician

CONSTRUCTURE TECHNOLOGIES, Melville, New York 1/07-3/09

Support and manage existing Cisco network resources, monitoring equipment functions to ensure system operates in conformance with desired specifications. Assess end user needs, consulting with staff and management to evaluate hardware and software needs, and develop specifications and performance requirements to resolve user issues. Provide first and second level failure analysis, troubleshooting connectivity issues and upgrading system resources to maintain high performance. Maintained communication with supervisors and department managers regarding system status and standards.

 Consistently exceed expectations in repairing computer resources, resolving networking connectively issues, and installing and configuring new hardware.

 Successful desktop engineer and also able to manage blackberry servers and devices.

 Successfully evaluate processes and troubleshoot Cisco firewalls, routers and also working with installing and configuring Cisco Voip phones and Allworx phones.

 Gained a reputation for providing expert troubleshooting skills in managing hardware and software in a VoIP LAN system.

 Efficient call center manager, successfully resolving client issues quickly and efficiently.

 Fully experienced with Windows 2003 Active Directory and Exchange.

 Experience installing Dell/IBM servers with Windows 2003.

DIMENSION DATA, Hauppauge, New York 9/05/07-12/05/07

(Contract)

Support and manage existing Cisco network resources, monitoring equipment functions to ensure system operates in conformance with desired specifications. Assess end user needs, consulting with staff and management to evaluate hardware and software needs, and develop specifications and performance requirements to resolve user issues. Provide first and second level failure analysis, troubleshooting connectivity issues and upgrading system resources to maintain high performance. Maintained communication with supervisors and department managers regarding system status and standards.

 Successfully evaluate processes and troubleshoot Cisco switches, routers and downloading firmware to Cisco Voice over IP (VoIP) phones.

 Gained a reputation for providing expert troubleshooting skills in managing hardware and software in a VoIP LAN system.

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