Expertise in Materials Management, Operations & Program Management
Resume:
Teri Jorgensen
**** **. ****** ****, **** Linn, OR 97068
*************@*******.***
Program Management / Relationship Management / Operations
Effective manager with over fifteen years of extensive experience. Recognized as an instrumental team leader with a consistent track record in delivering bottom-line results.
·Leadership-Mentoring ·Customer Satisfaction
·Sales & Operations Planning ·Strategic Planning
·Mergers and Acquisitions ·Business Process Development
·Budget Management ·Enterprise-wide Software Implementations
PROFESSIONAL EXPERIENCE
CELERITY, INC., Tualatin, Oregon 2004 – 2008
Production Planning Manager
Managed five professionals. Directed strategic operations planning process to ensure capacity and materials were in place to meet multiple business unit plans.
· Established and implemented short- and long-range operational goals, policies, and procedures
· Drove Sales and Operations Planning process for key product lines to coincide with revenue targets, inventory turns and capacity
· Directed operational improvements in inventory turns, throughput, and delivery performance
· Successfully managed production planning and logistics operations transferred from California to Texas, while maintaining high level of production targets for product line
Program Manager
Interfaced with key customer accounts on technical and strategic matters relating to the delivery of Capital Equipment. This included site construction schedules and support internal operational requirements. Developed business and technical requirements that encompassed service, technology and operational needs, set project time lines, tracked progress and coordinated with cross-functional teams to meet objectives.
· Consistently met product line revenue forecasts and improved margins by 8%
· Maintained effective customer communications
· Performed contract management and review
·
OREGON CUTTING SYSTEMS, Portland, Oregon 2003 -2004
Customer Service Manager
Coached and directed customer service specialists, and achieved post SAP implementation improvements.
· Streamlined SAP order fulfillment process through cross-functional teamwork
· Improved key contributors skills through activity based results
· Managed department budget within 3% of forecast
ELECTRO SCIENTIFIC INDUSTRIES, INC., Portland, Oregon 1995 –2003
Global Logistics Manager
Directed two managers and 14 indirect employees. Managed a $1.2M annual budget. Implemented corporate logistics organization, which included US-based call center, global distribution planning, procurement and inventory management.
· Revamped customer uptimes and satisfaction by implementing five worldwide spare parts distribution centers
· Implemented best of class strategy and methodology for centralized forecasting, planning, procurement, and replenishment of service parts for global distribution
· Negotiated multi-year contract for 3rd Party Logistics outsource of regional warehouse and distribution centers in Europe, Singapore, China, Japan and Taiwan. This resulted in more than $600K annual savings in inventory, turns and operating efficiency
· Improved service inventory turns by 25% within 12 months
· Steering committee member for service management software selection and implementation
Manufacturing Planning Manager
Managed professionals and directed short range forecasting process to ensure capacity and materials were in place to meet multiple business unit plans.
· Established and implemented short- and long-range operational goals, policies, and procedures
· Reduced raw material by 24% over a 6-month period
· Implemented Demand Solutions software for service parts forecasting and planning
Program Manager
Managed corporate-wide business system implementation called Front Step (formerly Symix Inc). The project team consisted of managers representing all functional areas of the company.
· Successfully implemented all modules on time and within budget
· Responsible for implementation at corporate operations and three production sites. Consolidated data bases and upgrades throughout the process of corporate mergers and acquisitions
PRECISION CASTPARTS CORPORATION, PORTLAND, OREGON – Fortune 500 Company
Customer Service Planner, Product Engineer, Manufacturing Supervisor
EDUCATION / HONORS / AWARDS / MEMBERSHIPS
Bachelor of Science in Business Management, Marylhurst University, Oregon – In Progress
Key Contributor Award, 5 Consecutive years – Electro Scientific Industries
NASA Award of Merit, Supplier Recognition Award – Precision Castparts Corp.
Program Management Institute, Portland Chapter – Current
Council of Logistics Management
Contact this candidate