Karl R. Lopez
** ******* ***. *.*. Homes Paranaque Metro Manila, Philippines 1700
****.******@*****.***
Professional Summary:
Extensive experience in quality control, Japanese manufacturing and information technology. The zero defect and waste from Japanese working discipline is combined with six sigma black belt approach. Aims to lead an organization to operational excellence by raising the caliber of processes, products and services. Adds value through challenging established practices and delivering creative solutions. Contributes fresh and strategic ideas for business development and intelligence.
Strengths and Qualifications:
Management:
• Manages growth and change in a professional and entrepreneurial manner.
• Flexible to new concepts, technologies, east or west cultures.
• Exposed in Japanese business etiquette.
Languages:
• Trilingual English, Filipino, Japanese
Quality:
• Six Sigma Black Belt methodology (DMAIC)
• Statistical Analysis: MiniTab v. 15
• Process Mapping, FMEA, Root Cause Analysis, Pareto charts, Control charts
Computer:
• Word, Excel, PowerPoint, Visio, (Excel macros)
• Computer hardware troubleshooting and Networking
Career History:
Production Manager JPN CoilTech Inc., Shizuoka Japan Mar 2008 - Jun 2010
Managed the company resources effectively to ensure production of high quality products. Received wire harness technical specifications from Japanese clients and planned the requirements including the four stage assembly process. Responsibilities included:
• Converted Japanese client’s wire harness specifications to company standard assembly instructions.
• Found solutions to challenges in harness prototype design down to assembly.
• Improved existing design process and assembly methods leading to efficiency.
• Set and maintained productivity and quality standards.
• Evaluated monthly production line performance and prepared excel reports.
• Oversaw company policies and procedures.
• Implemented Japanese top management strategies for continuous improvement.
Technical Support Rep. Link2Support, Manila Philippines Aug 2007 - Sept 2007
Business Process Outsourcing representative that provided remote voice assistance to United States consumers of Linksys networking devices.
• Resolved connectivity and hardware issues.
• Configured and troubleshot internet modems and wired/wireless network adapters and routers. (LAN, WAN, WLAN)
• Secured networks and connections through ports, VPN and firewall.
• Updated firmware of devices.
I.T. Consultant Dataguard, Manila Philippines Nov 2000 - Aug 2005
Advised clients on options, risks, costs vs. benefits, implementation of technology and business solutions. Responsible for meeting overall quality of service.
• Oriented clients on security and data handling.
• Performed data recovery.
• Built, formatted, and reformatted systems utilizing DOS tools supporting desktop and laptop software/hardware issues. (Virus outbreak control, Operating system malfunctions and BIOS flashing)
• Constructed and troubleshot small office and home networks with aid of OSI (Open Systems Interconnect) layer.
Education:
Ateneo de Manila University, Graduate School of Business
Makati City, Metro Manila Philippines
Six Sigma Black Belt Certification Program
* 2nd in Class Ranking
University of the Philippines, ITTC
Diliman Quezon City, Metro Manila Philippines
Information Technology Specialization in Embedded Systems
De La Salle University, College of St.Benilde
Taft, Metro Manila Philippines
Bachelor of Science Business Administration Major in Computer Applications
References:
Japanese and Filipino references are available upon request.