EXPERIENCE
Desktop and Network Support, Network Technician August 2009 – Present University Of South Carolina - College of Education, Columbia, South Carolina
• Design/Troubleshoot/Maintain computer labs
• Mass deployed desktops and laptops
• Helped build and maintain Windows and Linux servers
• Hardware and Software troubleshooting and repair
• Maintained audio visual equipment for classrooms and labs
Technical Support, I/T Student Specialist August 2006 – December 2008 Lander University, Greenwood, South Carolina
• Certified students computers for university network access
• Rewired dorms with CAT 6 and fiber optic
• Removed computer infections
• Dealt with University Warranty Repair program with Gateway
• Installed audio visual equipment for classrooms
Help Desk Support, Summer Intern Summer 2004 Women’s Business Enterprise National Council, Washington D.C.
• Troubleshoot desktop and network problems
• Repaired computer infections
EDUCATION
History, Bachelor August 2009 – May 2011 University of South Carolina, Columbia, South Carolina
Computer Information Science January 2006 – December 2008 Lander University, Greenwood, South Carolina
Computer Systems, Secondary August 2001 – May 2005 Lexington Technology Center, Lexington, South Carolina
Business Administration, Secondary August 2001 – May 2005 Lexington Technology Center, Lexington, South Carolina
High school August 2001 – May 2005 Lexington High School, Lexington, South Carolina
ACTIVITIES
• Ran side IT business
• Attended Defcon
• Participated in Southeast Collegiate Cyber Defense Competition
• Electronic Frontier Foundation member
Skills
Wireless Network Wired Network DHCP
DNS NMAP Apache
Norton Ghost FOG project Clonezilla Acronis
Java C++ HTML/XHTML Shell scripting Batch scripting
Exchange Group Policy Active Directory
Linux/UNIX Windows XP/Vista/7 Windows Server Mac OSX
Suites Adobe CS4
MS Office Suite OpenOffice
Audio/Visual install Projectors Wall/Ceiling speakers