Customer Service High School
Resume:
LaKeldra S. Living
Spring, TX 77373
Objective: Seeking a career with a well established company where my skills are implemented and enhanced.
Skills: -Received High School Diploma -Graduated number 99 out of 1083 (GPA 4.53) -Currently In college pursuing a major in Biology Pre Medical Studies
-SKILLS -Customer Service -Microsoft Office Experience -40WPM Typing, 10 key Touch -Experience Managing High Call Volume -Excellent Administrative Assistant qualities - Excellent Communication skills -Professional team player -Class C Driver’s License held -Quick learner -Motivated Self-Starter -Always hold a professional appearance, attitude and demeanor *NON-SMOKER
Work Experience:
March, 2011 to present - Asurion Roadside Assistance
140 Cypress Station Drive, Houston, Texas, 77090
Customer Care Representative:
-Providing my former experience in Customer Service to provide the customer with a pleasant over the phone experience -Utilizing new updated computer software to perform duties of job -Received multiple bonuses in regards to providing wonderful customer service and maintaining great quality STATS
November 2010 to February 2011 - Dollar Thrifty Automotive Group
17330 Palmetto Pines, Houston, Texas, 77037
Overnight DBR Clerk:
-Maintaining Companies balance by Running Daily reports for Management to perform daily routines within a timely and efficient manner -Provided Excellent Customer Service -Utilizing Advanced Computer Software -Provided organizational skills by filing Company paperwork quickly and efficiently
October 2010 to November 2010 - CVS Pharmacy
31013 FM 2920 Road, Waller, Texas, 77484
Front End Associate:
-Utilized Wonderful Customer Service to help customers find the items they are looking for quickly -Offering speedy checkout -Providing wonderful organizational skills to maintain store’s up keep -Cash handling
November 2007 to August 2009 - Wal-Mart Super Center
155 Louetta Crossing, Spring, Texas, 77373
Cashier:
-Utilized Wonderful Customer Service to help customers find the items they are looking for quickly -Offering speedy checkout -Providing wonderful organizational skills to maintain store’s up keep -Cash handling -Received multiple raises for attendance and STATS
Education:
January 2011 to present - Major: Biology
University of Houston-Downtown
Working towards Bachelor’s Degree
August 2009 to January 2011 - Major: Biology-Minor: Chemistry
Prairie View Agricultural and Mechanical University
August 2006 to June 2009 - General High School Studies
Carl Wunsche Senior High School
High School Diploma
References available on request.
Contact this candidate