Sales Customer Service
Resume:
E-mail : ***********@*****.*** Ambal Nagar,
Phone: +91-041*-******* Rathna Nagar Ext
Mobile: +91-094******** Puducherry -605 009
Objective:
To be in a flourishing organization where I gain exposure and develop skills those are best utilized for organizational and personal growth.
Career Summary
Aquaculture Consultant (Shrimp Farm).
November 2007 to till date
Right from the site selections to post Harvest technique.
(Technical Adviser to shrimp farms near Cudallore, Chidambaram, Marakanam)
Marine and Agro Products PVT Ltd, Chennai -83
July 2005 to November 2007
Divisional Manager -Marketing
3+ years as a top producing inspirational sales expert in Aquaculture Industry .Hard- Charging performance, driven sales professional consistently exceeds quotas, dynamic, articulate, communicator offering high-powered presentations negotiation and closing skills. Strong- customer relationship builder based on service, support and follow –through.
• Prepare and manage the annual marketing budget of 7.5 million.
• Identified new market segments and significantly expanded the existing customer base.
• Collaborate with technicians and consultant to implement effective strategies to better meet client requirements and increase sales and market share.
• Manage scheduling and production of all sales and marketing materials.
• Provide marketing information at monthly sales conferences and coordinate book presentations.
• Maximize sales size from 10 to 25; consistently achieve monthly sales plan.
• Recruit / interview / hire, train and develop counter managers and advisors; stress improved customer service and follow through.
• Actuate / implement promotional events to generate additional business. Hire / train freelance to promote business. Conduct product sales and seminars for promotional agencies.
• Review and analyze goals and retail sales; interact with production Executives and customers
• Organize / supervise 25 Dealers Network and special promotional events.
• Responsible for 25 Dealers and Rs 2.5 million account. Improved staffing, increased business 30% in 2005, 60% in 2006, and Budgeted figure in 2007 up to November.
• Restructured special events to generate business. Stressing customer service / follow through; established goals to increase average unit sales, makeovers, and consultations.
• Brought account to #5th in the Aquaculture market; exceeded sales goals.
Poseidon Biotech, Chennai.
September 1994 –June 2005
Manager –Operation.
11+ Years experience in Shrimp culture right from the site selections to post Harvest technique.
AREAS OF EXPERTISE
Culture Expert in P.monodon, P. indicus, P.merguiensis and P. vannamei
Sound knowledge of Seed selection, water quality maintenance, and Feed management.
2500 to 8500 kg production at 145 DOC with 1:1.6 FCR (P. monodon)
3500 to 12500 kg production at 120 DOC with 1: 1.5 FCR (P. indicus)
6500 to 12500 kg production at 120 DOC with 1: 1.6 FCR (P. vannamei)
2500 to 6500 kg production at 120 DOC with 1: 1.6 FCR (P. merguiensis)
Culture Expertise in Sea water, Greek water and also bore-well water
Operated from 2.5 ha ( WSA ) to 100 ha ( WSA) farms.(From Bay of Bengal Coastal area of ORRISA to Gujarat in Arabian Sea)
Minimizing cost of productions (Rs 120 to Rs 180 per kg production)
Maintain good administration with skilled and unskilled persons.
Technical Adviser to Makish Aqua Farm and Persion Aqua farm Near BANDAR -ABBAS, IRAN (2000)
Maintain Aquarium keeping technique.
Brood stock Management and Nullius production.
Shrimp hatchery (P. monodon) Administration and seed marketing.
State of art PCR Lab in – Charge.
S & S Industries and Enterprises Ltd, Chennai
Senior Technical officer.
September 1991 –August 1994
2.5 + Years experience in Shrimp culture right from the pond preparations to post Harvest technique.
. Culture Expert in P.monodon, P. indicus , and P.merguiensis
In-charge of Seed selection, water quality maintenance, and Feed management 20 ha ponds.
2500 to 8500 kg production at 145 DOC with 1: 1.6 FCR (P. monodon)
3500 to 12500 kg production at 120 DOC with 1: 1.5 FCR (P. indicus)
Computer SKILLS:
Proficient in Microsoft Word, Word Perfect, and Excel, Power point
Working knowledge of the internet operations.
Education:
M. Sc. in Marine Biology and Oceanography, Annmalai University, May 1991
M.Phil. in Marine Biology and Oceanography, Annmalai University, May 2007
MBA (Specialization Marketing research / System Analysis & data processing), Madurai Kama raj University, November 2006
Diploma in Industrial Pollution and Control, Annmalai University, May 1994
Certificate course of Oracle and Developer 2000, DAU, November 1996 (Training course).
PERSONAL
Willing to work anywhere
Strengths
Friendly, volunteering, adaptable and co-operative suitable for team work.
Self and fast learner.
Strong work ethic to complete the job assigned within time constraints and
Without compromise in Quality.
DECLARATION
I hereby declare that the information and the facts stated above are true and correct to the best of my knowledge.
Place : Puducherry Signature:
Date : 17.12. 2011 ( Balu . P )
Contact this candidate