Randall Gladen

Objective

IT, Technician: Tech Support, Help Desk, Data Entry, Installation Technician

Experience

**/**/**-*/**/08 Castleberry ISD Fort Worth, TX

Reading First Tech

 Technical support and maintenance for Palms and Palm software

 Support and maintenance for educational software

 Occasional PC/notebook technical support

11/01/06-12/15/06 United Parcel Service Fort Worth, TX

Pre-load

 Load package cars

 Sort packages on conveyor

08/01/05-12/15/05 Wal-Mart Fort Worth, TX

Unloader

 Unload freight trucks

 Carry merchandise to sales floor

Education

08/01-05/05 Castleberry ISD Fort Worth, TX

High School Diploma

A+ Tech

Computer Science/Java

Business Communication Information Systems

08/05-05/08 Tarrant County College Fort Worth, TX

Computer Science/C

Networking Fundamentals

Educational/Personal Experience/Skills:

• 6+ years of PC hardware/software/OS maintenance, installation, configuration, and troubleshooting.

• 2 years WLAN/LAN maintenance and troubleshooting.

• 4 years Microsoft Office user, 5 years Microsoft XP, and 1 year Linux/Unix.

• 2 years Java/C/C++/ASM programming and scripting, web-scripting.

• A+ trained/uncertified (never took test).

• 1 year printer, printer software/driver troubleshooting.

• Various other minor computer-related experience.

• Typing: 120 WPM.

Desired Salary: $17,000+

References

References are available on request.

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