Customer Service Plastic Injection

Thomas Decker

Saint Joseph, MI. *****

517-***-**** - 269-***-**** - ******@*****.***

Career Overview:

• 25+ years experience in Custom Plastic Injection Mold Manufacturing & Plastic Injection Mold Design.

• Owner and Operator of a Manufacturing Company for 13 years.

• Setup all Company Accounts – Bank loans, leases, lines of credit, Payroll, Accounts receivable, Accounts payable.

• Responsible for day-to-day Company operations from small to large.

• Consultant for Plastic Part Design & Manufacturing of Plastic Parts.

• Strong knowledge of Master Cam Version - 9.

• Excellent working with Microsoft XP operating system, - Excel, and Word.

• Excellent oral and written communication with Customers.

• Perishing Agent of Machinery, Production Tooling, Office Machinery and Supply’s.

• Project leader & Coordinator of outside Subcontractors.

Professional Experience:

Fourwinds Casino. Hartford, MI. August 10/2011 - Present

• Gaming License for working in Fourwinds Casino.

• Cook 1 – In Food & Beverage department.

Contract Labor. Saint Joseph & Stevensville, MI. 2007 - August 10/ 2011.

• Handyman - inside & outside home repair or maintenance.

• Home cleaning - basic inside cleaning.

• Design and built custom cabinets and shelves for home, garage, and barn’s.

• Contract snow plowing.

TAD Enterprises Inc. Portage, MI. 1993 - 2007 Owner / President.

• Funded the Company in 1993.

• Developed and Structured the Company’s Job Tracking software in Excel.

• We Specialized in Plastic Injection Molds, Aluminum Prototypes Molds, Steel Production Molds, Small Die Cast Molds, & Fixtures.

• Sales and Customer Service.

• Designed Quoting Program and Cost Management program in Excel.

• Involved in Computer Added Design ( CAD ) Product Development, Mold Design and Programming.

• On Time Delivers 98.7 % of the time.

• Worked on confidential special projects for ( Stryker ) in conjunction with there Research and Development Unit and with ( Upjohn – Pfizer ) Research & development division, making Test fixtures and Indexing Machines.

• Outsourcing work to Outside Subcontractors as needed.

• Implemented Inspection of ( Critical To Function Dimensions ) on all Molds and Quality Control Requirements for Tooling.

• Master Cam version - 9, 2-D Design, 2-D & 3-D Cutter paths for Computer Numerical Control ( CNC ) mills.

• Engineered and Implemented inventory reductions to lower overhead & company overall costs.

• Built Molds, Fixtures & helped with Product Development of Parts for the: Auto Industry, Defense Contractor, R-V Industry, Medial Industry, Pharmaceutical Industry, Computer Industry, Aircraft Industry, Boating Industry and the Racing Industry.

Satellite Mold Vicksburg, MI. 1989 - 1993 Tooling Supervisor.

• Builder of Plastic Injection Molds and Aluminum Prototypes Molds.

• Overseeing maintenance on prototype molds and production molds.

• Problem solving on mold tooling and repair of damaged molds.

• Overseeing and coordinating special mold tooling projects at Triple S Plastics and Satellite Mold.

• Mold design and mold tooling review.

• Customer meetings on new part review and mold construction with phone follow-ups.

Accu Mold Kalamazoo, MI. 1976 -1989 Apprentice to Mold Maker

• Built Plastic Injection Custom Molds, Fixtures, Dies and Tools.

• Ran Sinker electric discharge machines ( EDM’s )

• Operator of Computer Numerical Control ( CNC ) Mills.

• Automatic Surface Grinders and Manual Surface Grinders.

Education:

• High School Diploma

• Journeymen Certification.

• Chauffeurs License.

• Certificate of completion – Teach Me to Trade – Major: Stock Trading.

• Certificate of completion – Teach Me to Trade – Major: Option Trading.

• Certificate of completion – Premiere Trade AI – Major: FOREX Trading.

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