System Engineer
Resume:
SANDIN BARUCIC
**** ***** *** ***** ****, ARLINGTON HEIGHTS, ILLINOIS 60005
*************@*****.***
QUALIFICATIONS PROFILE
A Certified Information Technology professional, possessing transferable skills in streamlining technical operations; frequently tapped for high-level turnaround decisions and reputed for consistent achievement of great results and excellence. Equipped with proven mastery in all operations and practices associated with LAN/WAN, including troubleshooting, networking, and configuration utilizing in-depth protocol knowledge with experience in Cisco routers and switches and digital video management system (DVMS).
CORE COMPETENCIES
New Software Implementation
Information Technology Management
System Configuration
Network/System Administration and Maintenance
CCTV Configuration, Installation, and Maintenance
Innovation and Continuous Improvements
Technical Documentation
- Business Operations Management: High-powered and technically sophisticated professional, with broad-based background in executing diverse operations within the field of information technology and other related practices, encompassing Firetide Deployment and Verint Equipment
- Service Management: Expert at building consensus; capable of delivering and executing high-quality service desks and associated practices; and skilled at building rapport with all levels of end users.
- Commitment and Dedication: Uphold impeccable integrity and exceptional work ethic in all endeavors, with distinguished ability in working under high-pressure, fast-paced environment without compromising results.
- Technical Aptitude: Proficient in various operating systems (UNIX, Linux, and Windows XP/2000) and Networking (PPP, ISDN, RIP, OSPF, IGRP, EIGRP, DNS Servers, DHCP Servers, Firewalls, TCP/IP, and Frame Relay
PROFESSIONAL EXPERIENCE
Firetide Inc. ~ Los Gatos, CA
SYSTEMS ENGINEER | 2011–Present
- Consistently deliver high-quality service in troubleshooting, repair, installation, and support across Midwest and Canada, serving as wireless system engineer.
- Quickly resolve all issues and attend to concerns raised by end users pertaining to business offerings.
- Employ expertise in installing multiple wireless systems to various locations, such as Chicago, Dallas, Houston, Tulsa, Oklahoma, Detroit airports, Chicago, Midway airports, and Canada.
City of Chicago, Department of Aviation, Maintenance Services and Technical Support for the Integrated Public Safety, Security and Operations and Communication Center Systems (ISSOCCS) ~ Chicago, IL
VIDEO SERVICES ENGINEER | 2007–2011
- Utilized exceptional skills in handling and executing wide-ranging operations and practices associated with configuration and installation of video workstations; encoders; Cisco switches; video recording servers; new cameras; video detection and loss alerts; firetide equipment; and wire equipment.
- Rendered top-notch support and assistance to each end user.
- Performed upgrades and troubleshooting to various systems and hot-fixes.
- Fixed all identified issues from ORD and MDW users by delivering appropriate solutions.
EDUCATION
BACHELOR OF ARTS IN COMPUTER NETWORK MANAGEMENT | Westwood College ~ Chicago, IL | 2007
Certifications: A++ ~ FCMA ~ Microsoft Plus ~ CCNA (In Progress)
PROFESSIONAL TRAINING
Nextiva Wireless ~ Firetide Wireless
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