Manager

Kevin Reagan

***** *********** **** *********, ** 60410 ■ 815-***-**** ■ *-******@*********.***

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OBJECTIVE: Seeking opportunities within the areas of Restaurant Management, which utilize my experience and strengths within the areas of operations, FOH and BOH.

EXPERIENCE: Coopers Hawk Winery and Restaurant, Orland Park, IL (October 2008 – Present)

Assistant General Manager

■ Responsible for overseeing and directing both FOH and BOH staff

■ Focused on retail sales within the restaurant including various VIP clubs, retail products, and direct mail order pieces.

■ Coordinated and conducted various events that cater specifically to the Cooper’s Hawk motif that include cooking classes, wine club events, and wine festivals

■ Worked with the General Manager on maintaining goals that included budget development, cost control, personnel, and financial management

■ Consistently strived to enhance customer relations through table visits and VIP programs

Champps Restaurant & Bar, Lincolnshire, IL (October 2007-2008)

General Manager

■ Responsible for the overall day-to-day function of a $5.5million dollar facility

■ Developed and implemented strategic business plans encompassing food and beverage

■ Guided and directed a staff of 100 employees within the areas of FOH and BOH

■ Responsible for all aspects of financials including budget development,

weekly performance evaluations including narratives, sales targets, and projections

■ Developed outside marketing strategies to promote business during non-peak times

Champps Restaurant & Bar, Orland Park, IL (April 2004-October 2007)

Assistant General Manager

■ Worked directly with the General Manager focusing on the areas of FOH and BOH

■ Responsible for the daily scheduling and supervising of the FOH staff

■ Worked directly within the area of bar management overseeing purchasing, staffing, and directing special events

■ Assisted with various on and off-site events that included banquets and catering

Big Bowl Restaurant, Wheaton, IL (August 2001-April 2004)

General Manager

■ Responsible for managing $5million dollar facility and a staff of over 100

■ Assisted and supervised over new store openings

■ Financial responsibilities including budget development, weekly performance

Evaluations, narratives, and forecasts

■ Oversaw three new menu rollouts and new daily concepts within the restaurant

■ Provided a hands-on-approach with daily customer interaction, problem resolution, and

quality community relationships

CEC Entertainment, Chicago, IL (June1994-August 2001)

General Manager

■ Oversaw district operations for three units with three plus million in sales

■ Awarded “General Manager of the Year” for the Chicago region in 1999

■ Awarded “Financial Store of the Year” in 2000

■ Oversaw the Chicago area training store and implemented new training plans

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