Experienced Project Manager
Resume:
Results-oriented senior business and technical professional with demonstrated achievements in project and program management. A strategic thinker with the expertise for deploying large-scale initiatives and providing effective organizational transformations. An inspiring leader and mentor building highly motivated teams delivering success through continuous improvement. A talent for building relationships internally at all levels, and externally with both clients and service providers. An innovative and creative professional providing solutions to enhance quality, improve product delivery, and increase business efficiency.
CORE COMPETENCIES
Business Management:
Budgeting & Forecasting
Team Building
Organizational Leadership
SME Start-up
Presentations and Negotiations
International Operations
Project & Program Management:
Product Development & Launch
Process Re-engineering
Cost Management
Industry Best Practices
Client & Vendor Management
Change and Risk Management
Technical:
Software Development Life Cycle
Application Development
Infrastructure Implementations
IT Operations
Networking Architecture
Development & Testing Methodologies
CAREER HIGHLIGHTS
Managed the procurement, customization, integration, and deployment of an enterprise level Project Management Information System used to track a portfolio of capital projects that exceeded $500M annually.
Established an off-shore company in the British Virgin Islands with an IT operations center based in Bermuda to support online and linked gaming initiatives within the Caribbean jurisdictions.
Supported the successful transition to a new business model of outsourced service delivery that facilitated efficiencies through oversight and key performance measurements.
Led a group of physicians and pharmacists to define new processes and procedures required to extend the circle of care for patients by supporting increased access to electronic medical records and facilitating online collaboration between health care professionals.
Directed the product development for a linked gaming system in Italy and worked with the Italian government to amend the current legislation to permit new gaming activities.
Managed the design, development, and deployment of an Oracle-based application used to track underground mining activities and generate over $10M in annual employee earnings based on actual production volumes.
Led 3 major hardware infrastructure projects, one within Ontario to support a Crown corporation’s business continuity plan and two international deployments in Italy and Bermuda.
Administered the recruitment and development for several technology positions in Canada and Europe including application development, IT operations, and QA/UAT testing and support.
EXPERIENCE
ONTARIO REALTY CORPORATION, Toronto, ON – December 2007 to July 2011
Role: SENIOR PROJECT MANAGER
Provided overall project leadership for the procurement, customization, integration, and deployment of an extensive Project Management Information System used to provide oversight of outsourced initiatives for the Government of Ontario’s portfolio of real estate holdings. The solution consists of TRIRIGA's Integrated Workplace Management System along with IBM's WebSphere for integration into SAP and other existing legacy systems. Current capital projects exceed $350 million annually with a planned increase to over $500 million with the implementation of the new PMIS system.
Worked with executive and legal staff throughout the vendor selection process and provided contract negotiations with selected vendors. Provided extensive vendor management throughout the project life cycle.
Reporting to the Senior Vice President, provided complete project and financial management. Prepared fiscal budgets, forecasted annual and quarterly costs, monitored project work and actual costs, determined fiscal accrual values, and reported project performance using earned value analysis. Actual costs were extracted from SAP. Project work was planned and tracked using MS Project and all reports created in MS Office.
Reporting to the CIO, concurrently led the design and implementation of two separate Intel-based hardware platforms, both within a Citrix environment. Managed changes to the network and security architecture to facilitate external access for customers and business partners.
Led a large cross-functional team of over 30 professionals in a matrix organization for the reengineering of business processes, requirements and design sessions, and system delivery.
Project budget exceeded $6M.
GROUP HEALTH CENTRE, Sault Ste. Marie, ON – February 2007 to October 2007
Role: SENIOR PROJECT MANAGER
Provided project management for the development of a data warehouse and reporting portal to support Group Heath Centre’s health management system. Responsible for the overall management of the systems design, technology development, and deployment. Managed an external vendor for the product development and led internal staff for product acceptance testing and deployment.
Worked with physicians and pharmacists to define and document new processes and procedures required to support increased access to patient electronic medical records and facilitate online collaboration between health care professionals. Utilized MS Project and MS Office suite for all project management tasks.
Worked with Group Health’s internal security officers to develop the initial Privacy Impact Assessment required by regulatory authorities.
Project budget exceeded $600K.
BMCA TECHNOLOGIES INTERNATIONAL LIMITED, Bermuda – March 2006 to December 2006
Role: SENIOR PROJECT MANAGER
Provided turnkey startup of BMCA Technologies, an offshore company in the British Virgin Islands. Company established to provide data center operations for Caribbean gaming jurisdictions.
Sourced and negotiated a contract with Circle Entertainment, a Bermudian company, to provide data center operations.
Worked with Government and legal representatives to secure required permits and develop corporate structure.
Responsible for site selection, designing and sourcing hardware and telecommunication infrastructure, and hiring local staff.
Managed the software development life cycle for an on-line gaming system to link multiple establishments within each jurisdiction. Provided complete financial management and reported earned value to stakeholders.
Managed a cross-functional team of 12 professionals including technology, operations, business, and marketing.
Project budget exceeded $1M.
ATLANTIC LOTTERY CORPORATION, Moncton, NB – September 2005 to February 2006
Role: SENIOR PROJECT MANAGER
Provided project management for the redevelopment of the client’s real-time linked Bingo system.
Led the development of requirements and functional design specifications and the architectural blueprint.
Managed the software development, integration and quality assurance testing, and implemented new technology and security requirements. Provided user training sessions and assisted client with user acceptance testing.
Managed a staff of eight technical professionals throughout the software development lifecycle. Used MS Project and MS Office to plan, track, and report project activities and any financial variances.
Project budget exceeded $700K.
CANADIAN BANK NOTE COMPANY LIMITED, Ottawa, ON – September 2002 to June 2005
Role: SENIOR PROJECT MANAGER
Led a multi-year initiative for the business and product development of a real-time multi-tiered Bingo system in Italy. Gross Bingo sales within Italy were in excess of €1.2 billion annually.
Worked with the government of Italy to amend legislation to permit new gaming activities.
Responsible for overall project quality control by managing project scope, schedule, and cost, including initial budget, forecasted costs, and actual costs.
Responsible for business and technical requirements, architectural specifications, and defining and sourcing all hardware and telecommunications infrastructure.
Worked with IterServizi S.R.L., an Italian company, for product development and to setup local operations.
Managed a team of eighteen professionals, eight in Canada responsible for product development, and ten in Italy responsible for implementation, operations, business, and marketing.
Provided additional business development activities in England, Scotland, Mauritius, and United States.
Project budget exceeded $4M.
ONTARIO LOTTERY & GAMING CORPORATION, Toronto, ON – August 1999 to July 2002
Role: SENIOR PROJECT MANAGER
Led the procurement, installation, and configuration of multiple technology infrastructure environments.
Determined deliverables, prepared project charters, determined budgets, created WBS, determined project schedules, assigned resources, managed internal and external resources, monitored project activities and costs, and reported project status.
Managed numerous software development initiatives pertaining to passive and on-line gaming products.
Managed several cross-functional teams ranging from six to over twenty professionals.
Individual budgets exceeded $1M with a total program budget exceeding $6M.
COMINCO METALS LIMITED, Kimberley, BC – November 1996 to July 1999
Role: MANAGER, INFORMATION SYSTEMS
Reporting to the Chief Financial Officer, responsible for infrastructure design, development, implementation, and technical support of information systems used in support of one of the largest and longest running lead and zinc mines in North America.
Developed long term technology plans, including the investigation and development of information technology requirements for new systems and services.
Prepared and implemented strategic plans detailing budgets and resources, and defined standards, methods, practices and techniques for information technology policies and procedures.
Directed the design and development of an Oracle-based application used to track underground mining activities and generate over $10M in annual employee earnings based on production ore volume.
COMINCO METALS LIMITED, Kimberley, BC – August 1992 to October 1996
Role: Application Developer/Project Manager
Responsible for the design, development, implementation, and technical support of Oracle-based applications used in support of all mine development and production activities.
Worked with business users to document requirements and business processes.
Created custom applications using Oracle forms and Crystal Reports within a client-server environment.
HUGHES AIRCRAFT OF CANADA LIMITED, Vancouver, BC – April 1990 to July 1992
Role: SYSTEMS MANAGER
Manager of the computer hardware and network infrastructure systems established to support the development of the Canadian Automated Air Traffic System (CAATS), under contract to the federal government.
Accountable for daily operating system support including system software installation, hardware installation and configuration, and network management of an extensive Digital VAX and UNIX computer facility.
Provided overall database administration for various databases including Oracle, Ingress and dBase.
EDUCATION AND AFFILIATIONS
Project Management Professional (PMP) – Project Management Institute
Project Management, Leadership, and Communication – Global Knowledge
Agile Project Management – Global Knowledge
Developer/2000 Forms 4.5 – Oracle Corporation
Database Management – Oracle Corporation
IT Operations & Systems Management – Canadian Armed Forces/Lakeland College
Aerospace Technologies – Canadian Armed Forces
Avionics and Electronics Technologies – Canadian Armed Forces
Level II (Secret) Security Clearance
Volunteer Instructor – 872 Royal Canadian Air Cadet Squadron
TECHNICAL EXPERTISE
Roles: Project Manager, Program Manager, Functional Manager, Business Analyst, Application Developer
Methodologies: Agile, Scrum, OO, RAD, Waterfall, Spiral, Prototyping, PMBOK
Systems: Windows (95, 98, NT, 2000, XP), Windows Server, Citrix, UNIX, Mac, DOS
Languages: Visual Basic, Visual C++, PowerBuilder, JavaScript, HTML, Java
Databases: Oracle, MS SQL Server, FoxPro, Sybase
Software: MS Office, MS Project, MS Visio, Lotus Notes, SAP, TRIRIGA, LiveLink, SAGE BusinessVision
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