Customer Service Sales

Location:

Posted:

November 21, 2012

Mitchell Grossman

Rancho Palos Verdes CA. 90275

Email *********@*******.***

Objective:

• A position in sales.

• Willing to travel or relocate if necessary.

Experience:

• Upon graduation from college in 1988 went into partnership and established Baron’s Orchids (See

baronsorchids.com).

• Responsible for outside orchid sales on the California central coast and in the Los Angeles area.

• Able to build immediate rapport and new business through cold calls.

• Expanded the customer base from zero to hundreds over the next 23 years.

• At the request of my customers gave hour long presentation to groups of 50 to 100 people on

orchid types and their care.

• As sole owner of Baron’s Orchids from 1997 to 2011 managed 8 employees.

• Responsible for Accounts Payable and Accounts Receivable.

• Have working relationships with orchid growers in Thailand and other countries.

• Gave presentations to orchid growers in Thailand on marketing and sales of orchids in the United

States.

• Established accounts on Home Shopping Network.

• Wholesale, retail and Internet customer service oriented experience.

Skills:

• Highly qualified with exceptional verbal communication and strong leadership skills to

effectively resolve problems and provide superior customer service.

• Proven ability to establish relationships, build trust and close deals with new customers.

• Have successful track record in building partnerships and maintaining client association.

• Aptitude for sensing and responding to current and future trends.

Education:

• Cuesta College, San Luis Obispo, CA –1988 Associate Degree Liberal Arts, Degree in

Construction Management.

Summary: Accomplished individual with over 23 years of sales and marketing experience with

knowledge of business development and international logistics.