Customer Service Security
Resume:
Oladimeji K. Henderson Chicago IL~ *****
**************@*****.***
OBJECTIVE
To acquire and secure a position in a prestigious company that enables me to utilize the many skills I have obtained throughout my customer service and supervisory career. A position that will flourish my career goals as well as my personal development.
EXPERIENCE
Direct Service Professional- Misericordia 06/2004-02/2012
Direct contact for mentally challenged and disable residents. Ensure all medicines are logged and passed properly. Delegate duties on assigned shift. Assist with supervision on outings. Manage cash control. Transport residents to and from designated destinations within and outside facility.
• Gained First aid & AED certification.
• Became stronger in supervisory skills, ability to demonstrate agility under pressure.
• Possess the ability to make critical decisions under pressure.
Arena Supervisor- ESPN Zone 06/1999- 05/2004
Cash control, Ensured security guidelines were met in the arena. Provided exceptional customer service to clients and participants. Executed quickly and diligently to ensure the arena’s security post event. Delegate on specific events.
• Became stronger at procedure modification and analytical reasoning.
• Gained knowledge to build business effectively.
Floor Associate- Marriot Sodexho 04/1992-06/1999
Prepared and served meals. Performed general maintenance. Assisted with managerial duties. Special events coordinator. Cater to the specific needs of the events.
• Became stronger in time management.
• Gained a thorough knowledge of special event planning and its responsibilities.
• Became hands on with preparing a catering menu.
Casual Worker- United States Post Office 11/1990-12/1992
Maintained the constant flow in the parcel area. Able to be productive in a fast paced environment. Sort and move mail.
• Obtained excellent eye hand coordination.
• Became stronger and more effective in the work area.
EDUCATION
Harold Washington College- Associate in Art 1995-1997
• Proficient in Microsoft office suite
• Excellent woodworking skills set
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