Customer Service Sales
Resume:
Luis Ibarra
**** ***** ********* ******, # ***
Bronx, New York 10457
*****@***.***
Experience
*/****-*/**** *****'s New York Delicatessen New York, NY
Catering / Food Delivery Driver
• Properly packaged and arranged all food catering orders.
• Delivered food/ catering via Smart car all throughout the 5 boroughs.
• Appropriately setup all catering orders at residential or businesses.
• Collected signatures and imprinted all credit card orders upon delivery.
• Greeted thousands of New Yorker’s and tourists with sarges menu.
8/2006-6/2011 Dave’s Cast of Characters New Rochelle, NY
Event Coordinator/ Office Coordinator
• Meet and greet with prospective customers presenting them with meticulously planned event proposals according to their ideas and/ or budgets, including venue selection, DJ selection, and catering operations.
• Liaison for prospective and active clients, including attending corporate or promotional events, collecting payments, and rectifying discrepancies.
• Supervised and entertained up to 200 children, ages 3 to 15, via awareness and sensitivity for the concerns of their wealthy parents.
• Train, supervise and delegate assignments up to 14 employees at any given time.
• Orchestrate and at times deliver party rental items, as well as games for events.
• Decorate and prepare for all holidays and upcoming events.
• Some clerical duties, including, but not limited to daily bank deposits, stock and inventory, and office maintenance and nightly closure.
8/2004-8/2006 Post N’ Parcel Bronx, NY
Sales Attendant/ Customer Service
• Accurately and meticulously packed, shipped, received, prepared and if necessary tracked packages for worldwide customers via UPS, USPS, DHL, and Fed-Ex.
• Provided recommendations regarding shipping supplies, efficiency, and timeliness.
• Acted as a liaison for customers with respect to complaints, discrepancies, and Fed-Ex, UPS or DHL claim filings.
• Provided money orders, and orchestrated wire fund transfers, via western union and money gram.
• Maintained and ordered stock of any and all packing shipping materials.
EDUCATION
2004 Monroe College Bronx, NY
Associates Degree
• Hospitality Management & Culinary Arts
SKILLS
Microsoft office • Analytical Research • 40wpm • Clerical • Sales customer service • Spanish proficiency
High standard of Integrity • Organized • Self-Motivated • Enthusiastic • Reliable
Negotiator • Internet marketing • Good analytical and writing skills • Professional telephone demeanor
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