Lawrence J. Varwig **** Heresford Drive, Parma, Ohio 44134
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*****.******@*****.*** • Home 216-***-****
Information Technology/Help Desk/Service-Installation Technician
Summary of Qualifications:
• CompTIA A+, Network+ Certifications
• Courteous, professional with strong customer service skills
• Ability to meet customer needs while complying with company policies/guidelines
• Strong mechanical and electronic skills
• Excellent troubleshooter with the ability to work well independently
• Extensive experience with equipment installation and repair
Relevant Experience:
Installation/Field Technician
• Installation of audio, video and lighting systems
• Provide technical assistance and training to customers
• Maintain inventory levels of necessary tools and equipment
• Served as company Network Administrator
• Provide maintenance and troubleshooting of analog, digital and color copiers and printers
• Connect copiers and printers to existing networks
• Certified trainer/Train the Trainer
• Extensive travel throughout Ohio maintaining customer accounts
Employment History:
Visual Message, Oakwood Village, OH
Installation Technician, 2006 - 2009
Integrated Business Systems, Middleburg Heights, OH
Field Service Technician, 2004 - 2006
Tricom Business Systems, Cuyahoga Heights, OH
Field Service Technician, 2002 - 2004
Imaging Technology Systems, Garfield Heights, OH
Field Service Technician, 1995 - 2002
Education:
Certificate, 2009
New Horizon Learning Center, Garfield Heights, OH
PC Technician; Successfully completed 10 week program
CompTIA A+, Network+ Certifications
Certificate
National Institute of Technology, Cuyahoga Falls, OH
Electronics Technology/Electronics Engineering Technology
Military:
U.S. Marine Corps - Central Office Technician/Telephone Exchange/Mobile Troubleshooting Team
References:
Available upon request