Customer Service Manager
Resume:
RYAN C. MIZAK
Lakewood, Ohio *****
E-mail: *********@*****.***
Cellular: 440-***-****
Overview
Proven ability to work with diverse groups of people to solve problems in a timely and professional manner. Experienced in customer service, interviewing, handling multiple tasks and organization. Additional skills include: Written communication, phone reception on multiple lines and exceptional word processing.
Education
Bowling Green State University Bachelor of Arts
Bowling Green, Ohio Major in History and Political Science
Graduation Date: May 10, 2008
Professional Experience
EMPLOYEESCREENIQ: May 2010- April 2011
Warrensville Hts., Ohio
Research Assistant
• Verified applicant’s educations by gathering information from the schools directly or online
• Verified applicant’s employment by gathering information directly from the employer
• Conducted professional and personal interviews for clients worldwide via the telephone or email
• Used advanced techniques to gather information and advanced my other office skills
BOWLING GREEN STATE UNIVERSITY ARCHIVES: October 2007 – March 2008
Bowling Green, Ohio
Archivist Assistant
• Process archival materials, copied and filed various documents and correspondence
• Prepared reports for University Archivist to be added to University website
• Created personal database and system for independent research and independent projects
• Helped the public with using the archive materials correctly
MARCO’S PIZZA: September 2003 – May 2010
North Royalton, Ohio
Associate/Manager
• Filed company paperwork, including labor reports and cost to company
• Interacted with customers face to face and via telephone
• Food preparation including its management and cost towards company
• Marketed to local businesses and schools to create sales
Computer Skills
Microsoft Office/Windows; Microsoft Word, Excel, PowerPoint, Photoshop, Outlook, scanning and copying technology. Also proficient in many research databases and paths of research.
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