Sales/Operation Management
Resume:
Stephen Lawrence Fick
Sparks, NV ***41
E-mail: *******@*****.***
Open to relocation and willing to at my own expense.
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MANAGEMENT
Strength in Sales / Operation Management / Customer Service
ACCOMPLISHED MANAGEMENT PROFESSIONAL, with over 15 years progressive industry experience. Hard working and well organized with proven ability to manage multiple responsibilities to achieve company objectives.
Team building and leadership strengths; experienced in hiring, training and motivating productive teams in customer service. Track record of identifying opportunities to enhance sales and productivity. The ability to streamline operations and reduce expenses. Proactive in resolving problems. Adheres to the highest levels of integrity and trustworthiness.
Expertise
Business Development -Profit Enhancement - Cost Containment - Productivity Improvements - Inventory Management – Purchasing (EDI) - Human Resources Mentoring/Training - Customer/ Vendor Relations
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PROFESSIONAL EXPERIENCE
GOODMAN MFG CO. Reno, NV • 2/2009- Present
Branch General Manager
Responsible for overall Sales, Operations and P/L’s within a multi million dollar location. Managing a staff in all related fields of business, (Inside/Outside Sales, Purchasing, Inventory, Warehouse, Training Development, & Safety Compliance).
FERGUSON ENTERPRISES INC., Reno NV • 1/ 2003-11/2008
Los Angeles, CA • 3/31/1997
Ferguson Enterprises produced over 11 billion in sales, a distributor of wholesale building supplies, plumbing, pipe, valves fittings and HVAC equip. A company with over 22,000 associates and 1400 locations coast to coast.
Stephen Lawrence Fick
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Resume-Page Two
Branch Operations Manager
Overseeing day-to-day Sales, Operations and P/L’s within multiple locations. Managing a combined annual budget of more than $62M. Managing a large staff in all related fields of business, (Inside/Outside Sales, Purchasing, Inventory, Warehouse, Human Resources, Training Development, Safety/Security Enforcement, Accounting and Credit).
• Increased net profit through proper inventory management and cost reductions. (Purchasing negations, Strategic pay terms, Freight alignments, and Market alignment).
• Awarded for maintaining the highest standards of excellence in Sales and Operations. (Market evaluations, Sales alignment, Associate and product training).
• Streamlined productivity by implementing WMS (Warehouse management System) and creating company “Best practice”.
EDUCATION
MOORPARK COLLEGE,7075 Campus Road Moorpark, CA 93021
Major- Business Administration
Professional Development
Company sponsored workshops and seminars
Human Resource/Legal/Safety (OSHA) Training, Pomona, CA; 2000, 2004, 2006
Risk Management Training, Pomona, CA; 2000 & 2004
Sarbanes-Oxley Training seminar Pomona, CA; 2003 & 2006
Operations Management, Newport News, VA 1997, 2003, 2007
WMS/ISO Training Pomona, CA 2003
D.O.T. Safety seminar Pomona, CA 1999 & 2006
Computer Skills
Microsoft Windows, Word, Excel, Power Point, Outlook, PeopleSoft, Web conferencing, E-mail
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