Sales Manager
Resume:
CYNTHIA B. LEEDOM
***** ****** ****** ******** ****, KANSAS 66211
PH: 605-***-**** E-MAIL: **********@*******.***
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OBJECTIVE: My objective is to obtain a position that will blend my overall operational and sales management skills with building a team to successfully drive a business.
SUMMARY: High-energy skilled and creative manager with background in various business settings. Excellent communication, presentation and leadership skills. Confident in making presentations and handling negotiations in closing sales, customer relations, and training. Strong management, store operations, coaching and relationship building with employees and customers.
AREAS OF EXPERTISE
• Sales and sales training
• Retails and Sales Management
• Store Operations
• Marketing and Promotion
• Expert Merchandiser
• Coaching and Motivation
• Team Building
• Interior Design and Decorating
• Big Box Retail Experience
EXPERIENCE
HOME DECORATORS COLLECTION, Overland Park, Kansas
Store Manager, Sales and Operations
Management of all operations and POS systems. Worked with headquarters to
ensure accuracy of all reports and processes. Ensure compliance to budget for all
store-related expenses.
o Effectively met gross margin standards
o Kept operating expenses at or below budget
o Payroll improvement from 19% to 12% within five months of hire
o Management of both catalog orders and retail customers
o Gross profit increase of 11% within five months of hire
o Net income increased substantially within five months of hire
o Improved store organization
CHICOS FAS, Omaha, Nebraska
Store Manager
Promoted to store manager within three months of hire as a part-time sales associate.
Helped to build clientele base in a new store location.
o Exceeded company expectations in shrink and inventory control
o Processed incoming shipments efficiently to maintain floor inventory
o Met all visual guidelines, including signage, window sets and personal creativity as needed
o Met targeted payroll expectations
THE PICTURE FACTORY, Sarasota, Florida
Assistant Store Manager
Provide excellent internal and external customer service while protecting and
maximizing company assets and profitability. Direct and supervise a big-box
environment in the presentation, replenishment, and signing of merchandise.
Ensure all company merchandise programs and standards are adhered to.
o Hiring and training sales associates
o Direct big-box floor merchandise program
o Direct two supervisors and sales associates
o Track competitive activities/trends in the market and unique local market issues
o Responsible for daily, weekly and monthly reports
o Tracks profit and loss with daily and monthly reports
NORWALK FURNITURE, Sioux Falls, South Dakota
Store Manager
Assisted franchisee with opening store in new market on schedule, including design
and layout of store. Planned grand opening and promotional activities. Hired and
trained eight sales/design consultants and exceeded franchise and corporate sales
forecasts.
o Implement store procedures
o Assist consultants with closing sales
o Conduct presentations and train consultants
o Track daily sales rollups for sales average, closing rates and gross sales
o Worked with sixty vendors
o Build relationships with community business leaders and organization
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