Customer Service Training

Tonye Amachree M. A. CSCS

*** ********* **.

Bolingbrook, IL 60440

(Cell) 773-***-****

*********@*******.***

Objective

To obtain a position that utilizes my education and experience in Health and Wellness education, fitness management, employee health/wellness, personal training, and exercise physiology, and allows me to help others achieve their health and fitness goals.

Education/Certifications/Achievements

Masters of Arts Degree in Exercise Science, Western Michigan University 1997

Bachelors Degree in Physical Education, Western Illinois University 1992

National Strength and Conditioning Association – CSCS 2005

American Red Cross/ CPR/AED First Aid Certification 2010

Iowa Hawkeye Football Player 86-89

Work Experience

10/04/2010 – Present – Fitness Specialist

Highland Park Health and Fitness Center, Buffalo Grove

Give members fitness assessments,

Get a physicians release for members that have 2 or more risk factors,

Personal train, fitness orientations, Maintain equipment, develop wellness programs, and member retention programs.

11/17/2009 – 9/01/2010 – Independent Contractor

Anytime Fitness, Glendale Heights, IL.

Develop personal training programs for members, fitness orientations, Personal Training Promotions, great customer service.

Teach group exercise classes

3/17/2009 – 11/01/2009 – Personal Trainer

Mike George Fitness, Chicago, IL.

Develop educational fitness programs that emphasize structural integrity, balance, and exercise progression. Teach group circuit training class.

8/2007 – 2/28/09 - Personal Trainer

Lifetime Fitness, Skokie, IL

Duties included assessing new members movement patterns and recommending how they can improve them through personal training.

Instructed clients how to lose weight and ave clients general nutrition information.

The use of heart rate monitors to help clients train at the right zone, or intensity.

Provided new members with submaximal fitness treadmill/bike ergometer testing, body composition, flexibility, and balance assesments.

7/2005 - 7/2007 Personal Training Director

Lakeshore Athletic Club, Streeterville and Downtown - Chicago, IL .

Managed a staff of 8 personal trainers. Duties included continuing education of trainers, directing monthly meetings, one on one meetings with trainers to assess each trainer’s performance, and completing payroll for personal training staff.

Developed programs to increase sales of personal training.

Hiring qualified personal trainers to adminster fitness programs to the membership.

Trained members 40-45 hours/week.

7/2003- 6/2005 Health Fitness Representative

Central Michigan University; Mount Pleasant, MI

Created and implemented wellness incentive programs for the faculty and staff of CMU

Developed and implemented strength training and cardiovascular programs for members of the fitness facility.

General management of fitness facility, which included: supervising fitness floor, training and mentoring interns, developing a monthly newsletter, creating monthly wellness board, purchasing and maintenance of equipment.

Promoted and coordinated wellness programs to increase retention of members and attract new members of the faculty and staff.

Coordinated, implemented and presented wellness seminars to the University faculty and staff, on a variety of wellness topic.

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