Manager Sql Server

Susan G. Woo

email: ******@*****.***

________________________________________

Summary of Qualifications

- Expertise in Microsoft Windows 2003/2008/XP, Linux and UNIX/AIX operating environments, SQL Server, MySQL, PHP, ASP, Active Directory, Exchange Server, Veritas Netbackup, PowerBuilder, Dell/EMC Storage Area Networks, IBM Websphere and VMWare

- Skilled in all facets of software life cycle from design, development and implementation to systems administration, customer support, documentation and training

- Proven troubleshooter and problem solver consistently tasked with learning, demonstrating and integrating new technologies

- A broad understanding of networks and computer hardware and software, including installation, management, configuration, customer support

- Excellent communication skills, works well individually and contributes in a team environment

Professional Experience

RFD & ASSOCIATES, INC., AUSTIN, TX, Sept 1994 – Jan 2010

Programmer/Analyst/Administration Consultant

Major Projects Assigned:

Texas Department of Public Safety – CLERIS and CISAnet Project, Sept 1994 – Dec 2009

- Exclusively provided development & ongoing support of server and client code for the Criminal Law Enforcement Reporting and Information System (CLERIS), a criminal case management system supporting 2000 users statewide, including administration of production SQL databases, application/web servers, and Windows, AIX and Linux server systems.

- Development team member for the Query Module component of the Criminal Information Sharing Alliance (CISA) application framework architected by Georgia Tech Research Institute and US Department of Justice.

- Provided key support for Dell/EMC SAN environments, networking, backup and disaster recovery, .NET and Active Directory-integrated web applications, document management systems.

- Responsible for server/client OS and hardware maintenance, updates, upgrades and Level 1/2/3 technical support as well as designing and producting application training material.

- Trained and mentored IT staff personnel on multiple development and application technologies.

- Researched, tested and recommended new technologies and applications.

Georgia Bureau of Investigation (GBI), Sept 1999 – May 2003

- Responsible for the design, implementation and development of a GBI-customized version of the Texas CLERIS application; Primary technical interface to GBI on system installation, configuration and integration of SQL Server, application server and data maintenance applications in Java and COBOL.

Teachers Retirement System, State of Texas, 1999 - 2000

- Provided AIX system administration, FTP services, Korn Shell scripting, FileNet integration and customization of the automated process of collecting teacher retirement & years-of-service data from school districts across Texas for aggregation into DB2 system database.

Texas Association of School Boards (TASB), 1999

- Year 2000 system verification testing of the TASB Buyboard website, along with its servers, databases, software and network fax system.

Texas Guaranteed Student Loan Corporation (TGSLC), 1996 - 1998

- Detailed analysis of corporate servers and networked devices to develop company-wide standards for new server and client installations.

- Detailed evaluations of network fax solutions; Analysis of products’ capabilities and ease of integration into TGSLC’s existing productivity suite, incorporating user input and requirements to provide a corporate solution.

J.C. Evans Construction, MediaNet/TradeOne Marketing, 1996 - 1997

- Lotus Notes Administration and Application Development.

Open Microsystems, Inc., 1997 - 1998

- Lotus Notes and Exchange Server Administration and Integration; network fax services.

IBM CORPORATION, AUSTIN, TX, Jan 1988 – Feb 1995

Staff Programmer

- Team Lead for certification testing of vendor applications as part of the “Ready for OS/2” and “Ready for IBM LAN” logo certification programs. Developed Lotus Notes database for tracking certified vendors, software test requirements and product certification status.

- Primary Network Administrator of LAN Server department network. Configuration, maintenance and planning of shared file servers, printers, fax servers, optical drives and tape backup devices. Established guidelines and procedures for security, data recovery, reliability and performance.

- Lead Development Designer for IBM LAN NetView (network management software) Developers Course. Delivered the 5-day, hands-on course material on schedule, under budget, and with 95% customer satisfaction. Customized course promotional brochures and advertisements.

- Online and Phone technical support to independent software vendors developing complementary applications for OS/2, LAN Server, Communications Manager and P2P products. Question and Answer, Test-Drive and Technology Demonstration support for IBM Personal Software Product technologies at industry events and technical conferences.

- System Test Team Lead, responsible for development and execution of test programs. Supervised Co-op and contractor personnel in System, Compatibility and Build Verification Testing for the following products, including US and National Language Versions:

- Work Station Program (3270 emulation)

- OS/2 2.x, Communications Manager, Database Manager, LAN Server

NASA – JOHNSON SPACE CENTER, HOUSTON, TX, Jan 1987 – Jan 1988

Systems Analyst

- Responsible for project budgetary data analysis associated with the Space Transportation System Operations Contract (STSOC); Creation and maintenance of NOMAD Technical Databases, utilizing analysis software to provide technical and graphical evaluation of financial data to support renegotiation of the STSOC contract with Rockwell Corporation.

Technical Proficiencies:

Application/Web Servers - Apache, Tomcat, IBM Websphere Application Server, Microsoft Internet Information Services (IIS), IBM HTTP Server, Sybase EA Server

Business Productivity - MS Office (Word, Excel, Powerpoint, Visio), Crystal Reports, BMC Service Desk Express, Planview, BugZilla, Mantis, Lotus Notes, KnowledgeTree, Fortis Document Management System

OS/Networking Environments - Linux (Red Hat, SUSE), Windows, Unix/AIX, VM, OS/2, DOS, Exchange Server, Active Directory, VMWare, TCP/IP, Wi-Fi, VNC, Remote Desktop, VPN

Programming/Scripting Languages - Active Server Pages (ASP), HTML, Java, Java Server Pages, COBOL (MicroFocus), Shell script, PHP, C/C++, PostScript, PowerBuilder PowerScript, REXX, SQL (for DB2, Oracle, SQL Server, Sybase), Visual Basic, VBScript, XML

Database Management Systems (DBMS) - DB2, MS SQL Server, Microsoft Access, MySQL, Oracle, Sybase Adaptive Server Enterprise, Sybase SQL Anywhere

Backup and Recovery - Veritas Netbackup, Legato Networker, CA Arcserve, Veritas Backup Exec

Development Environments (IDE) - Eclipse, IBM Websphere Rational Application Developer, PowerBuilder, Visual Studio, .NET, PowerBuilder PFC

Source Control Solutions – CVS, PVCS, Source Control API

Hardware - Dell/EMC Storage Area Networks, NAS, SCSI/RAID, SAN-attached Tape Library systems

Certifications and additional coursework

Redhat Certified Technician (RHCT) 2005

Redhat Enterprise Linux Administration, Sybase EAServer Administration, Websphere Administration, VMWare Administration, Lotus Notes Administration & Development, Powerbuilder Programming and Datawindows, Dell Storage Networking Professional courses - Implementing Dell Enterprise Storage Solutions and Implementing Data Protection on Dell Storage, AIX Administration / Korn Shell Scripting, CISCO Fundamentals, MCSE Study course, BMC SmartDBA

BEA Weblogic Workshop, Merant Dimensions Source Control/Change Management

Education

MISSISSIPPI STATE UNIVERSITY, 1981 - 1986

- Double Major, B.S. in Computer Science and B.S. in Accounting

References

- Available on request

Contact this candidate