Joe Royle
******@*****.***
STATEMENT OF QUALIFICATIONS
• Over 10 Years experience architecting and administrating large scale (3000+ Agent) ESM environments.
• 10 Years experience designing and deploying large scale enterprise software solutions.
• 10 Years experience designing and implementing enterprise systems management and monitoring solutions in large scale environments.
• 15 Years experience administering NT and UNIX systems in large scale environments.
EMPLOYMENT SYNOPSIS
Tivoli Architect – Walgreen’s
08/09 - Present
Architecture and implementation of ITM6.2.x
• Architecture and implementation of ground up ITM6.2.2 environment.
• Design and implementation of several in depth application Monitoring packages including ITCAM for WebSphere and Web Servers, ITCAM for SOA, ITCAM for MQ and Message Broker.
• Architected and implemented several installations of ITM across several Business Units and Applications.
• Worked directly with Application teams to plan monitoring strategies over several different cycles of the Application integration.
• Worked closely with Support teams to transfer knowledge of the product and alerting structure.
Tivoli ESM Architect – New York Life Insurance
10/08 – 1/09
Architecture and implementation of ITM6.2 and BMC Performance Manager
• Architecture and implementation of ground up ITM6.2.1 and BMC Performance Management environments.
• Conversion of existing Tivoli monitoring to ITM6.2.1 and BMC Performance Management.
• Large emphasis on documentation of current monitoring platform and architecture of new environment.
• Troubleshooting of existing and current monitoring to verify that the monitoring that is going into place is working properly.
• Worked closely with several different Application teams to customize monitoring as well as documentation for level 1 & 2 support teams.
• Worked with Level 1 & 2 support teams on support matrixes for different alerting structures.
Tivoli ESM Administrator - IBM
11/07 – 10/08
Architecture and Administration of Tivoli infrastructures of several major clients with IBM.
• Administration and configuration of Tivoli Monitoring 3.7, 5.1.2, ITM6.1 and ITM6.2 across several clients.
• Daily Administration of several large scale Framework environments.
• Administration and troubleshooting of Tivoli Inventory, Remote Control and Software Distribution.
• Worked directly with lead Tivoli Engineers architecting conversions of clients from DM3.7/ITM5 to ITM6.2.
• Administration of several TEC servers, including rule writing, class definitions, integration with Peregrine Service Center and Telalert.
• Worked directly with several customers to plan current and future enhancements of all Monitoring and Framework environments.
• Worked with different groups to provide documentation and support matrixes for existing and future products.
Tivoli Architect - Enterprise Tools and Automation - Fidelity Information Services
11/05 – 04/08
Enterprise Tools and Automation Team Lead. Worked within a multiple-client, multiple-datacenter environment architecting and implementing current and future monitoring and automation solutions.
Projects included but are not limited to:
• Architect, implement and administer custom solutions using Tivoli management products.
(Framework 4.1, ITM6.2, ITM5.1, DM3.7, TDW, TEC, and Netview)
• Participated in ground level discussions with IBM for ITM6.x migration from Candle.
(Initial Alpha testing for all aspects of ITM6.1 & 6.2, including large group discussions for the current and future of ITM6.x)
• Worked directly with our customers creating customized monitoring solutions beyond the realm of the current Tivoli infrastructure.
• Stabilize and enhance performance of current Tivoli environments.
• Add high availability failover solutions using HACMP and Veritas Cluster Server.
• Integration management products into various packages such as Netview, SAP, Remedy, Peregrine, CA products, and more.
• Management and support of over 3,000 Windows servers running NT4 through Windows 2003.
Owner - JCR Group
01/99 - 4/05
Created custom designed software and infrastructure solutions over 30 clients throughout Colorado.
• Custom design of out-dated software utilizing cutting edge technology using C++, Visual Basic, ASP, SQL Server/MS Access, PHP and Perl.
• Implementation and support of Tivoli Framework and Monitoring throughout 13 counties.
• Architect, implement and administer all facets of internal and external networks and datacenters between counties
• Work directly with the Secretary of State to normalize and implement statewide document recording and voter registration systems