Customer Service Information Technology
Resume:
Robert Cooper
San Antonio, TX 78218
Cell: 325-***-****
Email: ************@*****.***
Objective: To acquire a position in information technology in which my skills and education can make a lasting contribution to an organization.
Skills:
Administrating and Troubleshooting of Windows Operating System XP, 7, Server 2003
Use of Microsoft Office Suite Word, Power Point, Excel, Vista, Project
Administrating and troubleshooting of Fedora Red Hat Linux
Programming in Visual Basic
Installing of a Physical Topology Cabling, Switches, Hubs
Computer Work Station Instillation
Building of Desktop Computers
Excellent Customer Service
Team Leader
Excellent Problem Solving Skills
Education:
Jan2011-Present : ITT Technical Institute, San Antonio, Texas
Bachelors in Applied Science in Information Technology Network Security Systems
March 2007- Dec 2010: ITT Technical Institute, San Antonio, Texas
Associates in Applied Science in Information Technology Security Systems
June 2004-June 2005: Texas State Technical Collage, Abilene, Texas
Associates in Applied Science in Information Technology Studies
Work Experience:
July 2009-Present: Volt Tier 1 Technical Support Through Pace and Volt
May 2008-Jan 2011: Instructor at Kuk Sool Won of Schertz, Schertz, Texas
September 2005-September 2006: Non-Book Specialist Books-A-Million, Abilene, TX
August 2004-June 2006: Delivery Driver Pizza Hut, Abilene, Texas
Awards and Special Achievements:
May 2010 Achieved Title of 2nd Degree Black Belt
October 2009 Awarded Grand Champion World Kuk Sool Won Championships
May 2008 Appointed as an Instructor in Schertz by World Kuk Sool Association
April 2000 Awarded Eagle Scout Award from Boy Scouts of America
May 1998 Achieved Title of 1st Degree Black Belt By World Kuk Sool Association
References:
Phil Sage
Police Officer, Chief Instructor/Owner Kuk Sool Won of Abilene
Karl Taylor
Computer Support Technician
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