Project Manager Management
Resume:
FAZLUR SHALIM
********@*****.***
Johns Creek, GA 30097
INFORMATION TECHNOLOGY PROGRAM MANAGEMENT
CERTIFICATIONS
* Project Management Professional (PMP)
* Six Sigma Greenbelt
ENTERPRISE PROGRAM & PORTFOLIO MANAGEMENT
* Project Management Methodologies / Tools / PMBOK
* Cost and Time Estimates / Project Metrics / Status Reporting / Executive Presentation
* Risk Assessment / Risk Management
* Issue Management / Conflict Resolution
SOFTWARE DEVELOPMENT
* CMMI / Agile (Scrum) / RUP Methodologies
* Requirements Specification / Analysis and Design
FINANCIAL MANAGEMENT
* Budgeting / Forecasting /ROI Analysis/ EVA / Cost Reduction / Business Case Development / Resource Allocation and Management
A successful program management leader with nearly 15 years of experience managing all aspects of the project lifecycle for large scale, complex global multimillion dollar projects.
A strategic thinker with strong analytical skills and an approachable, collaborative leadership style.
A natural coach and seasoned negotiator; skilled in developing and mentoring team members at all levels (including project managers) to meet or exceed both personal and team commitments.
Extensive knowledge of software development lifecycles, program / project management, matrix organization, software methodologies and processes, workflow analysis and software quality.
Quick to grasp business concepts and technology needs and creatively address business challenges.
Comfortable working with all stakeholders including senior executives in fast paced, ambiguous and complex environments.
PROFESSIONAL EXPERIENCE
FICO Norcross, GA 2007 to Present
FICO, the leader in analytics, has pioneered the development and application of Decision Management software.
SENIOR PROGRAM MANAGER
Provide effective leadership to a large, global team of Senior Executives, Project Managers, and cross-functional groups. Drive and track product development programs in a complex multi-product, multi-release environment.
* Lead multiple cross-functional teams (PM, design, engineering, marketing, research) by providing end to end program management services including planning, scheduling, estimating, conflict resolution and risk and issue management to the portfolio of projects aimed at creating high quality new products and enhancing existing products.
* Establish and develop effective tools and processes that ensure a consistent approach to planning and tracking of various projects developed world-wide. Drive continuous improvement in quality and efficiency.
Notable Contributions
* Delivered FICO Debt Manager 8.0, a 3-year, $15+ million dollar project requiring more than 100 team members based on three continents on time despite severe constraints resulting from the financial crisis.
* Directed a “Crisis Team” in the resolution of a critical situation with one of FICO’s largest client (AMEX) which resulted in reducing the nightly batch processing time by 30%, despite a doubling of the data load.
* Led senior leaders in brainstorming sessions to shorten time to market for analytic models from more than a year to only three months. Identified areas of improvements, including tool standardization and defined a methodology for analytic model delivery and process improvements.
* Increased automation of QA testing and reduced regression test cycle by more than 50% which allowed the team to deliver quicker to market by reducing time for maintenance release cycle time by 33%. Worked with the Configuration Management team to automate deployment of a complex application from 5 days to less than a day. Identified and replaced an error prone method of installation with a robust automated one.
INOVIS USA, INC. Alpharetta, GA 2005 to 2007
Ranked third as a global provider of custom software applications specializing in EDI solutions.
SENIOR PROJECT MANAGER III
Charged with managing multiple, concurrent IT projects needed to drive revenue, reduce cost, and improve stability of software products and operational infrastructure. Responsible for risk management, change control board, defect review board, problem resolution and root cause analysis. Collaborated with Senior Executives, Product Managers and other cross-functional teams on project identification and feasibility studies or analysis.
Notable Contributions
* Led the successful transition of the mission critical Inovis Data Center from a Tier II to a Tier IV data center while maintaining 24x7 availability of the network. Coordinated a large team of 40+ vendors, architects, operation managers, support managers, software developers, and testers to ensure the transition was as transparent to the customers as possible.
* Streamlined the delivery of Inovis’ flagship product and allowed delivery of software updates on a predictable schedule. Replaced an inflexible waterfall methodology with an agile methodology that allowed for improved responsiveness as well as improved quality.
* Streamlined customer connectivity to the Value Added Network (VAN) by retiring several legacy protocols and consolidating customers on fewer modern protocols reducing maintenance costs by 8% while improving reliability.
AT&T Alpharetta, GA 1997 to 2005
AT&T is the largest communications holding company in the world by revenue.
PROGRAM MANAGER (2003 to 2005)
PROJECT MANAGER (1997 to 2002)
End to end project management of several large and complex multi-million dollar software projects for the Global Network Technology Services division. Assisted in writing detailed business cases and evaluated and selected projects based on the potential return on investment (ROI). Coordinated, managed, and tracked the full software development life cycle ensuring the on-time, on-budget delivery of assigned projects.
Notable Contributions
* Led the migration of over six large legacy applications from main frame and mid-range UNIX systems to Client Server Windows Applications (including web-based) that allowed retirement of several large, high maintenance systems and reduced cost of operations by a factor of three. Annualized savings exceeded $5 million.
* Successfully consolidated multiple silo-ed systems in multiple locations into two new AT&T data centers that improved redundancy, automated backups, allowed for higher bandwidth and increased availability while reducing the head count required for maintenance by 75% and saving more than $500,000 per year.
* Successfully delivered and managed a continuous process improvement program that streamlined the software delivery process by analyzing key projects during their life cycle. Achieved an increase of productivity of more than 20% while reducing the number of defects per line of code by more than 35%.
* Configured and rolled-out Microsoft Project Server to enable the Network Services and Delivery team to efficiently manage multiple large and medium sized customer implementation projects within a common framework allowing better resource sharing and project tracking. Improved resource utilization by 12% by shifting resources to critical projects while minimizing the impact to other projects.
DATANOMICS, INC. Atlanta, GA
SOFTWARE DEVELOPMENT LEAD
NDMA Georgetown, Guyana
SOFTWARE DEVELOPER
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Business Administration (MBA) – GPA 3.9
Georgia State University – Atlanta, GA
Master of Science – Computer Science – GPA 3.8
University of South Alabama – Mobile, AL
Bachelor of Science – Mathematics – GPA 3.6
University of Guyana – Georgetown, Guyana
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