Services Management

Kelly M King

**** ********** **

Williamsburg VA. 23188

Email- **************@*****.***

Phone 757-***-****

Objective To obtain a position in a growing company that will use the skills I obtained throughout my professional career path

Education Old Dominion University 2001-2003 Norfolk, VA

Major: Recreation and Tourism

Minor: Criminal Justice

GPA: 3.46

Related Coursework: Special Event Coordinating, Sports Law, Therapeutic Recreation, Sports Management, Hotel & Resort Management, Out Door Recreation, Internship with Fitness & Activity Center (Summer 2003)

Thomas Nelson CC 1999-2001 Hampton, VA

Associate Degree, Liberal Arts

Experience Guest Services Lead Agent, Great Wolf Lodge, Williamsburg, VA (January 2008- May 2009)

-Guest services

-Phones

-Reservations

-Check-in/ check-out

-Handled any/all guest concerns and questions

-Mascott/ Story Time

Fitness Instructor, Barrier Island Fitness Center, Kitty Hawk, NC.

(September 2007- December 2007)

-Guest services

-Fitness Instruction

-Equipment maintenance

-Babysitting services

Guest Services/ Fitness Instructor, Riverside Wellness & Fitness Center,

Newport News, VA (September 2003-January 2004)

-Guest Services

-Phones

-Memberships

-Activities

-Babysitting Services

-Fitness Instruction

Internship, Beach Quarters Fitness/Activities Center, Clarion Resort,

Virginia Beach, VA (May 2003-August 2003)

-Implemented Activities for Guests

-Guest services

-Fitness instruction

-Time Share Members as well as Local Memberships

Secretary, Old Dominion University Recreational Sports Department, Norfolk, VA

(August 2000-May 2003)

-Advertised Programs offered

-Phones

-Pay Roll

-Took Care of registration for Programs

Camp Counselor, York county Parks And Recreational Department, York County, VA (July 2000)

-1 month program for Elementary School Aged Children

-helped implement Activities for Children

Event Attendant, Kingsmill Resort, Williamsburg, VA (May 2000-May 2003)

-Went with Groups on Scheduled Activities & Outings to make sure all ran smoothly

-on call service

Skills Developed and implemented activities for the disabled and elderly through course related volunteer work

Worked with Norfolk Neighborhood and Leisure Services, often helping with activities throughout the community (ie. Senior Olympics, Senior Centers, Holiday Dances)

Carried a full course load while serving as Secretary of the Recreation & tourism Majors Club and working part time as a secretary for the Old Dominion Recreational Sports Department

Certified in Resort and Hotel Management (2003)

CPR/ AED Certified

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