VISHAL SHAH

*** ****** ***

Jersey City, NJ ****6. Ph. 201-***-****

E-mail: *********@*******.***, *********@*****.***

Objective: To obtain a Network Support and Administrative position in a progressive and innovative

Information Technology Company.

Skills

Operating Systems: Windows 95, 98, NT 4.0, 2000, XP, & Vista, NT, 2000, & 2003 servers.

Hardware: Cisco Routers, CSU/DSUs, Cable Testers, Hubs, Switches, Cabling, Print Servers.

Software: PC anywhere, Office 97, 2000, XP, 2003, Visio, Notes4.6 & 5.0.6, Ghost, HEAT.

Protocols: TCP/IP, WINS, DNS, IPX/SPX, FTP, TFTP, RIP, IGRP, ARP, DHCP, Telnet, Ping, NetBEUI, NWLink.

Professional /Consulting Experience

Linens 'n Things September’ 06 – Present.

Network Analyst

 Responsible for SMS 2003 environment including the development and rollout of large scale applications (Office 2003).

 Responsible for Windows 2003/Active directory DNS, and DHCP environment

 Supporting Exchange 2003 environment consisting of 1 bridgehead and 2 mailbox servers.

 Built Windows Firewall/IPSEC environment for retail POS system for PCI compliance delivered through Group Policy.

 Implement NetPro self service application to allow users the ability to unlock accounts and change their passwords via security questions.

 Configured and support QualysGuard for internal, external and PCI security risk and compliance management

 Maintain windows patches via SMS for desktops and servers.

 Maintain and troubleshoot HP Storage Area Network (EVA).

 Responsible for the management of backup/recover solutions with Arcserve and Commvault.

 Support of over 1200 Windows 2003 servers and 5000 desktops.

 Responsible for documenting DR plan for Windows environment.

 Managed Symantec Antivirus Corporate Edition, Trend Scanmail for Exchange and Innoculan.

 Watchguard Firewall and Bluecoat Proxy background including VPN configuration, and proxy server access control lists.

 Troubleshooting Home Office and Store Servers

 Very good knowledge of juniper SSL VPN client side and back end.

 Configured and supported all Compaq/HP Proliant server hardware

 Technical writing for standard server configuration builds, project plans for larger upgrades and rollouts and support documentation for the Help Desk.

 Consolidate hardware through virtual servers with VMWare and Microsoft Virtual Server.

 IBM Desktop and laptop creating new images and deploying

 Setup and Maintain in house POS credit and RMS network systems.

 Troubleshoot all credit authorization nodes and bank links via PathFinder GUI application

 POS systems IBM 4694 and Sure pos 700 Testing and deploying

J. R. & (NICE Systems) May’02 – Present.

Support Analyst

 Provided administrative support for the store PC, POS and phone system.

 Installation & configuration of Windows XP, Outlook and Office 2003 with Ghost.

 Tech support for the local customers and client on free time.

 Providing Desk top and phone support to end-users.

 Installation of Wireless Routers and network.

 Design and implementations of small office network

LVMH: January’ 01 – December’ 02.

Windows NT rollout

 Team leader of a Windows NT Rollout Team.

 Planning & Implementation of images

 Installation, configuration & troubleshooting of Windows NT, and Lotus Notes 5.0.

 Administration of Windows NT & 2000 servers and Active DIR

 Local & Network printers’ configuration, Policy Editing and hardware troubleshooting.

ING Pilgrim: September’ 00 - January’ 01.

SR. Network admin

 Troubleshooting, backing up and maintenance of all the servers.

 Installation and troubleshooting remote users PCs

 Installation and support of the ARC server and Backup EXC on NT.

 Providing network and end user support.

 Implementation, troubleshooting and Configuration of PDC, BDC, DHCP, Active DIR, Exchange2000.

 Cisco 2500 & 4000 basic set up and configuration.

 Configuration of RIP & IGRP.

Netcruise.com: March ’00 - September’ 00.

SR. Network Admin

 Planning and implementation on NT network

 Troubleshooting and Configuration of PDC, BDC, DHCP, Exchange and routers.

 TCP/IP addressing & sub netting for local & wide Area Networks.

 Providing support to end-users.

ORIGIN TECHNOLOGY: July’ 99 – February’ 00.

Network Engineer

 Strategical Planning & Implementation of Networks.

 Installation and Configuration of Windows 98 and Windows NT 4.0 Domains all over the US.

 TCP/IP addressing & sub netting for local & wide Area Networks.

 Cisco 2500 & 4000 basic set up and configuration of RIP & IGRP.

AT&T WorldNet Services: February’ 99 – July’ 99.

SR. Technical Analyst

 Primarily responsible for providing the highest level of support to customers of AT&T WorldNet Services, connecting to the service using different platforms Win 3.x to NT 4.0 Providing

 Responsible for Network Troubleshooting.

 I was also responsible for testing the new software developed by the development team on different platforms under different scenarios.

 Troubleshooting Routers on the Network, which consist of CISCO 2500 and 4000 series Routers over T1s.

COMPAQ: September’ 98 – February’ 99.

Windows NT migration

 Installation & configuration of Windows NT, and Lotus Notes with standard images (Ghost Program) on more than 200 workstations per location.

 Setup and configured local and network printers (HPs and Typhoons) from NT server.

 TCP/IP addressing & subnetting for Local Area Networks.

 Administration of Windows NT Servers as well as end-user desktop support.

 Setting user accounts and migration of data from Windows 3:11 to server using MS-DOS.

 Provided desktop support to end-users for Operating System and Application issues.

EDUCATION:

New Jersey Institute of Technology, Newark, NJ

Working on my BS in Electrical Engineering Technology.

Hudson county community college

Sept. 94 – Dec.96.

The New Technology Center, NJ

 Certified in Win-95 and Networking Essential.

 Working towards my CCNA certification.

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