MARK WOOD
Bluff City, TN *****
SUMMARY
Experience in sales and operating own business. Self-motivated and work very well with people. Previous experience in Electronic Engineering Technology working in a Service Center environment. Primary responsibility included repair of all electronic devices. Experience includes: customer relations, ability to work with others, knowledgeable in problem solving techniques, organizational skills, and successful planning and execution of projects with little or no supervision.
SPECIALIZED SKILLS
510 PLC System Programming SAFCO
IMS, ASK MANMAN/SERVICEMAN Hazcom Certified
ISO 9001 Certified, Team Leader Windows Qualified
ITT PLC System Programming Safety Coordinator
Analog Digital Circuit Analysis H.P. Fixture Consultant
Surface Mount Board Level Repair Cisco Network Technician
ACCOMPLISHMENTS
• Team leader for Service Center Tech Team
• Responsible for the repair of all 510 Series PLC and ITT Systems
• Responsible for organizing safety oriented classes within the Factory Service Center
• Created ISO 9001 Documents for 510 and ITT product families
EXPERIENCE
May 2006 – April 2007 SWIFT TRANSPORTATION – Driver
June – Dec. 2005 DICK’S SPORTING GOODS
Sales associate in sporting retail. Achieves high sales volume on a consistent basis.
June – Aug. 2005 HONDA of LISLE
Automobile sales person. Very positive feedback from customers with their buying experience.
2002 – 2005 Missing Shingles Roofing Co.
Page Two
304 Autumn Circle
Bluff City, TN 37618 Telephone: 423/538-9274
Owner/Operator of a residential and commercial roofing business. Solely responsible for sales, advertising, estimates, supervises several employees in roof repair, installation and new construction.
Sept. 2000 – Jan. 2002 Solectron Corporation
Functional Systems Technician
Cisco Systems (Cisco Systems optical network training, Petaluma, CA); Nortel Network; Ciena optical networks; Optical Network Transport Systems; Sonet Transport Systems; Hubs & Routers System Communications Link
Jan. 2000 – April 2000 Zellweger Uster
Electro-Mechanical Technician III, Quality Assurance Lab
Quality assurance electro-mechanical technician in quality assurance lab. Set up and testing of Zellweger fiber testing products. These instruments are used for virtually all fibers from cotton to wool and in almost every stage in the textile manufacturing process from ginning to spinning. Technical responsibilities are product analysis, technical support, quality assurance testing, set up and disassembly of all products, electro-mechanical troubleshooting, electronic
board level troubleshooting, pneumatic troubleshooting and software troubleshooting.
1998 – Aug. 1999 ACT Industries, Inc.
Repair technician -- responsible for repair of electronic circuit boards for OEM's. Premisys
Marconi telecommunications, Nextlevel, Millennium, Williams gameboards.
Alcatel – Telecommunications
Efficient Networks – ADSL/VDSL modems
Next Level – Broadband Digital Terminal
Page Three
304 Autumn Circle
Bluff City, TN 37618 Telephone: 423/538-9274
*Network interface cards
Smad/Smads, DMT ADSL, Bnu VDSL, Usam,
Dual DMT ADSL Line Card, 24 DSI Usam line card
* OC-12 broadcast input ports; * OC-3 broadcast interface
Network processor interface ASIC
* DS1 microprocessor Dup; * CAM-Content Addressable Memory; * DS1 framer interface ASIC; * Saturn User Network Interface; * SONET
1995 - 1998 Roofs, Inc.
Owner/Operator of a residential and commercial roofing business. Solely responsible for sales, advertising, estimates, supervises several employees in roof repair, installation and new construction.
1992 - 1995 Siemens Industrial Automation, Johnson City, Tenn.
(formerly Texas Instruments)
Repair Service Technician -- Technical troubleshoot from component to system level on all SIA controllers. Responsible for new start-ups for the service center, including all documentation, customer relations and repair. Completed ISO 9000 documentation of 510 and ITT product families, tests and procedures. Nine years experience with technical support for customers, distributors, and technical personnel to ensure quality products and service for S.I.A. Corporation.
1987 - 1992 Texas Instruments, Inc., Johnson City, Tenn.
Repair Service Technician -- Responsible for test and repair of customer owned devices down to component level. Maintained troubleshoot and repair for 5TI Series product line.
Manufacturing Technician -- Responsible for repair and test of IBM Computer Boards, Express Window
Module (General Motors/Fisher Guide), Tandy (Radio Shack), Julie Doll (Worlds of Wonder).
Page Four
304 Autumn Circle
Bluff City, TN 37618 Telephone: 423/538-9274
EDUCATION
1984 - 1986 A.A.S. Electronic Engineering Technology
Northeast State Technical College
Blountville, Tennessee
1978 High School Diploma
Lockport High School
Lockport, Illinois
References (additional references furnished upon request):
Mark Fitzpatrick, Manager, Honda of Lisle 630-***-****)
Mark Peterson, Manager, Honda of Lisle 630-***-****)