Customer Service Medical Assistant

Norma Castaneda

***** ******** **. ***.**

Garden Grove, CA

714-***-****

****************@*****.***

OBJECTIVE:

Seeking a position as a Medical Assistant where I can apply my training and education to benefit the medical facility.

EDUCATION:

Newbridge College Santa Ana, CA

Medical Assistant Program 2011

AREA OF SKILLS AND KNOWLEDGE

Exam Room Procedures

Law and Ethics

Venipuncture

Telephone Techniques

Dosage Calculations

Medical Terminology

Appointment Control

Vital Signs

Insurance Procedures

Universal Precautions

Medical Records

Anatomy

Lab Procedures

Charting

CERTIFICATES:

Injections, CPR Card, EKG, HIPPA, OSHA

BILINGUAL:

Fluent in English / Spanish

EXPERIENCE:

Kohl’s Tustin, CA

Sales Representative 2009 - Present

Customer service, sales floor, cashier, returns, inventory, stocking, and phones.

Northgate Santa Ana, CA

Supervisor 2007 - 2010

Supervised 5-7 cashiers, provided customer service, returns, money orders and check authorizations, balanced cash drawers, and phones.

References Available Upon Request

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