Customer Service Data Entry

KIMBERELY PATTON

**** ******** *** ** *** *** ***************@*****.***

Irving, TX 75038 972-***-****

OBJECTIVE

Obtain a challenging position providing the opportunity for professional development.

WORK EXPERIENCE

First Data Omaha, NE

October 2007-2011 Fraud Recovery Specialist

. Analyze disputes from looking for charge-back rights in Visa and Master-card Sites

. Recover funds for financial intuitions on negative accounting

. Maintain accurate reports for clients

. Answering calls with customers

Airlite Plastics Omaha, NE

May 2007-2007 Sorter/Packer

. Packing and sorting orders

. Using forklift

. QA the different products

. Running printing machine

Oriental Trading Omaha, NE

March 2006-2007 Customer Service

. Assist customers with questions on placed orders

. Assist customers on placing orders

. Data Entry achieving 40 wpm

. Processing customer payments for orders

Bonus One Plastics Phoenix, AZ

January 2001-2006 Order Selector

. Had to use a forklift

. Using RF scanner

. QA the plastics I ran that day

. Packaging and sorting the containers

Kelly Staffing Services I

First National Bank Omaha, NE

March 1997-2000 Embossing Specialist II

. Data Entry

. Embossing credit cards

. Prepared cards to get sent to customers

EDUCATION

Metro Community College (Omaha, NE)

Computer based classes for Network Support

References Available Upon Request

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