LILY D. GUERRA
Office Assistant
Qualified, detail-oriented assistant with experience in office settings. Powerful work ethic and committed to learning and building skills.
Bilingual: English / Spanish.
Computer Proficiencies: Microsoft Office: Excel / Word / Power Point/ Quick Books
Relevant Experience
Office Assistant. Red Line Cooling & Heating
Loveland, CO. present job.
Assisted with filing and data entry using Quick Books.
Managed calls and scheduled appointments.
Billing and sorted and distributed mail
Provided reception support.
Youth Services Literacy Outreach Programs Assistant. Loveland Public Library
Loveland, CO. 2008 -2011. (volunteer job)
Assisted bilingual customers in understanding printed materials.
Organized books and files. English/ Spanish written translations.
Developed and formatted documents using 2007 Microsoft Office.
Administrative / Human Resources Assistant. Int’l Union for the Conservancy of Nature.
Quito, Ecuador. 2005- 2008
Assisted with monthly administrative reports for the Financial Dept.
Scheduled appointments and organized events. Sorted and distributed mail.
Provided reception support and Inventory and ordered office supplies.
Corporate Banking Assistant. Banco de Guayaquil.
Quito, Ecuador. 2004-2005
Generated and maintained Daily Transaction Journal and Loan Reports.
Reviewed product documentation and mail to customer.
Resolved customer account problems and questions.
Assisted the Account Officer in gathering financial information and data.
Prepared debt and deposit reports and coordinated other clients activities.
Education
International University of Ecuador. Quito, Ecuador. Public Relations. 1999-2000.
Cardenal Spellman Girl's School. Quito, Ecuador . Graduated with the degree in Business & Administration. Bilingual Secretary.