Customer Service Security

BRIAN JOE KNUTSON

**** *** ******** **** • Columbus, Georgia 31909

706-***-**** (Skype) • bcpsas@r.postjobfree.com

MANAGEMENT

Dedicated, performance and results-driven administrative professional with extensive experience in overseeing delivery of programs, projects and standard operating procedures within military and security environments. Executes program operations in alignment with organizational directives and goals. Follows a proactive protocol in evaluating processes, and makes recommendations to improve them. Maximizes both material and human resources in the pursuit of excellence. Builds, trains and leads high functioning leads in the delivery of assigned tasks.

AREAS OF EXPERTISE

Leadership • Program Administration • Resource Management • Process Improvement

Team Building / Management • Training • Security Operations • Communication

Equipment Inventory • Relationship Building • Reporting • Database Management

PROFESSIONAL EXPERIENCE

NORTHRUP GRUMMAN, Northern Virginia; Iraq • September 2007 - Present

An American aerospace and defense technology company.

Industrial Security Analyst 3

Collects personal and biometric data using BAT and BISA including, pictures, finger prints, and retina scans from local Iraqi nationals, and gathers the same information from 3rd country nationals from countries that include India, Pakistan, Nepal, and the Philippines. Enables access to the US military installation in Southern Iraq, as well as group security and force protection. Performs record keeping and maintenance, as well as report writing while securing personal data, providing customer service and maintaining interaction with the US military.

• Accomplished the largest single day enrollment of 118 persons at a less than 1% error rate.

• Saved the company $600K annually by performing the tasks of 6 people.

SIZEMORE SECURITY, Columbus, Georgia • April 2007 – September 2007

A provider of short-term security personnel.

Security Officer

Served as a security officer for client companies. Conducted security sweeps and assessments to identify vulnerabilities.

• Produced detailed security reports, controlled facility access, performed vehicle security tours, observed security issues, and managed incidents and conflicts.

BUTLER INTERNATIONAL, Ft. Benning, Georgia • August 2006 – April 2007

Provides instructors for military installations to teach the use of the Bradley Fighting Vehicle.

Trainer / Hands On Instructor

Trained US military personnel on the proper usage and employment of the ODS Bradley Fighting Vehicle and the A2 Bradley Fighting Vehicle.

• Led hands-on and lecture instruction for groups of 20 students.

• Conducted training of 3 students, leading to competency evaluations.

MILITARY SERVICE

US ARMY, Various Locations • July 1989 – December 2010

A branch of the US armed services.

First Sergeant: (08/2004 – 07/2006) –

Held responsibility for the health and accountability of 60 wounded service members across the United States. Participated in data compilation, disbursement, and formal enrollment of these individuals in the Veterans Affairs system. Guided them through the transition from military to civilian life. Provided counseling for their families and friends, educating them on how to assist soldiers with the challenges posed by re-entry into daily living.

Operation Non-Commissioned Officer: (08/2002 – 08/2004)

Drove Europe Power Projection and NATO Contingency Rehearsal Training Exercise Programs. Managed the administration of planning conferences, and partnered in the preparation, deployment, employment, and redeployment phases of numerous USAREUR exercises. Led the coordination for life support, security and operational functions during the exercise periods in support of 500 to 3K military personnel, 3 to 6 times annually. Oversaw the rental of 40 rental vehicles, 20 cell phones and 40 fuel credit cards in Israel, and coordinated the transfer of monies to the government of Israel in excess of $20 million. Negotiated supply costs between the US Embassy in Tel Aviv and the Israeli government.

Platoon Sergeant and Squad Leader: (08/1992 – 08/2002) –

Led an 11 man squad attached to a 60 sixty man platoon. Provided Instruction, observation, control and analysis to provide feedback to Light Infantry, Airborne, Air Assault, and Ranger squads and platoons conducting jungle warfare training at the Jungle Operations Training Center. Prepared and conducted squad and platoon after actions reviews, and facilitated force on force operations, Airborne Operations, Waterborne Operations. Provided oversight for ammunition and supplies worth $500K+. Exercised training, discipline, physical conditioning and leadership while providing for the overall welfare of 55 infantry soldiers undergoing a 14 week program of One Station Unit training. Indoctrinated 220 soldiers annually. Set and maintained leadership and training standards for the platoon.

Team Leader: (07/1989 – 07/1992)

Commanded a 5 man fire team in combat during Operation Just Cause in Panama.

EDUCATION

Associate of Arts in Criminal Justice

Troy University, Troy, Alabama

PROFESSIONAL DEVELOPMENT

US Army Ranger School • US Army Airborne School • US Army Air Assault School

Primary Leadership Development Course • Basic Non Commissioned Officer School

Advanced Non Commissioned Officer Course • Combat Lifesavers Course

Padi Open Water Dive Certified • Defensive Driving Course • Instructor Trainer Course • Current Secret Security Clearance

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