Professional, Dependable Manager

KATHLEEN A. WALSH

** ******** ***** ● Palm Harbor, Florida 34683

**********@*****.*** ● 727-***-****

EXECUTIVE MANAGEMENT

STRATEGIC PLANNING ● OPERATIONS ● COMMUNICATIONS MANAGEMENT

Highly accomplished goal-driven visionary Executive with domestic experience in operations, staff management, technology development and franchise management. Decisive, experienced leader with proven success in problem solving, strategic thinking, and communications. Dependable and focused professional.

CORE COMPETENCIES

- Visionary Leadership - Change Management - Leadership - Staff Management

- Communications - Technology - Organization - Franchise Management

- Operations Management - Sales Lead Analysis - Administration - Company Relocation

PROFESSIONAL EXPERIENCE

Murphy Business & Financial Corporation-Clearwater, FL 2002-2008

Vice President, Administration

Served as Vice President of Administration/Operations for nationwide business brokerage franchise.

Full responsibility for bottom-line factors including company vision, long range strategic planning and technology development processes. Directed all operations from Corporate Headquarters to service and support nationwide franchise.

Key Achievements:

Conducted webinars to introduce company to new franchise intranet communications system.

Successfully relocated small office to large corporate headquarters.

Returned company to high profitability through strategic and effective restructuring.

Substantially improved productivity by hiring, training and managing strong staff.

Presented methods to increase leads for sales teams through the use of the internet.

Acted as key communications link between franchisees and franchisor focusing on service and support.

Maintained websites, MLS system and corporate website.

Worked with chosen vendors to be sure they completed contractual obligations.

Lightmaster, Inc.- Safety Harbor, FL 1995-2002

Executive Assistant

Assisted President and Vice President with all aspects of Commercial Construction projects within the Southeast.

Key Achievements:

Organized construction field crews on weekly contracted work assignments.

Responsible for invoicing, proposals, contracts, bids, and accounts receivable.

Analyzed monthly work schedules to maximize profits.

Key communication link between office, clients and field crews.

Implemented new hiring procedures, safety and company policies.

C.I.T. Cable, Inc.- Clearwater, FL 1994-1995

Office Assistant

Accountable for office operations for communications cabling vendor with large construction clients.

Key Achievements:

Responsible for invoicing, sales commission reports, accounts payable and receivable and sales tax reporting.

Managed inventory and shipping and receiving of cable for clients.

Handled busy phones and managed office.

Promoted in one year to Lightmaster, Inc.

EDUCATION

Bachelor of Arts Degree in Communications (BA)● Ramapo College of New Jersey-Mahwah, NJ

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