Project Manager Six Sigma

Ira Greenberg

847-***-**** **** East Fleming Drive, North

*******@*****.*** Arlington Heights, Illinois 60004

CAREER SUMMARY

Highly experienced Account Delivery Manager, Lead Consultant and Program Manager, assuring IT Infrastructure and Application Development accounts deliver cost effective solutions that meet stakeholders’ requirements. Finance MBA capturing client's technical systems finance/accounting, and operations needs to deliver solutions. Build, lead and motivate direct and virtual teams to achieve service level agreements and generate CMMIII standard metrics. Achieve by applying Software Development Lifeycle and Security Development Lifecycle AGILE software application development and ITIL standard processes. Build PCI compliant physical and virtual networks and data centers solutions. Prepare and implement Program Management Offices with PMI standard change and risk management methods plus mentor transitioned resources. Speaks little Brazilian Portugese and Dutch.

CERTIFICATIONS AND EXPERTISE

Project Mgt Institute’s Project Mgt Professional (PMP) certification 2000

Six Sigma Green Belt certified and Mentor for Six Sigma training 2003

Certified Due Diligence Leader 2004

Certified SCRUM Master 2009

RELEVANT PROJECT EXPERIENCE

HP/EDS 2000 – PRESENT

ACCOUNT DELIVERY MANAGER, LEAD CONSULTANT AND PROGRAM MANAGER

Manage and recommend IT related process solutions for global clients.

HP/EDS Account highlights include:

Project Manager, HP Bank of America , Arlington Heights, IL 2010

Jointly managed Bank Infrastructure migration projects employing MSPS, ALDEA software and standard HP project management processes. Demonstrated partnering skills with client project managers and leveraged resources during short assignment.

Deinstalled and securely stored VoIP system

Account Delivery Manager, HP Johnson Controls, Glendale, WI 2009 – 2010

Single point of contact between client and HP that identified and resolved issues with North and South America account service desk and asset management activities. Re-engineered account processes applying Six Sigma methodology with both HP and client’s globally distributed resources.

Doubled SLA’s results.

Delivered effective metrics that improved client’s perception of HP’s performance.

Identified and initiated IT Security up sell opportunities.

Programme Manager, EDS - State Farm I Services, Bloomington, IL 2008 – 2009

Assured client’s Internet Auto Rate Quote EDS Application and ITO solution was PCI Compliant and met standard security requirements. Managed five app and ITO security compliance teams addressing IARQ App and ITO, SOA, and Help Desk process.

Installed Security Access Gateway and managed the design and implementation of primary and backup Data Hosting sites.

Prepared EDS laptop desktop encryption services process.

Managed the design and implemention of firewalled server farm network.

Prepared Disaster Recovery Plan for implemented network solution.

Project Manager, Programme Manager and Due Diligence Leader,

EDS, Bank of America, Ahold, Sara Lee, Kraft Food & Harris Bank USA 2003 - 2008

Developed and managed new EDS Application, mainframe managed services and ITO Security Processes through the EDS Concept to Production approval process. Transitioned 49 Fleet Master PBXs’. Managed application and infrastructure SMEs’ to prepare EDS’ Secure Application Development process and identify outside vendor tools. Managed 24 technical resources to complete 204 tasks designing a new mainframe security product offering.

$255,000 conversion of IMS Database, (Information Management System), to client’s High Availability Database that produced the most efficient number of:

Database Servers; Instances; Applications Users

Negotiated bidding and final pricing with six outside Security software vendors as part of managing preparing a Corporate PCI compliant application development process.

Prepared $814M NPV business case to justify new corporate offering.

Led due diligence to collect SW Inventory for applications and SW inventory for $7.8 M TCV proposal about Kraft technology environment for $78M TCV sales pursuit.

Deployed $1.11M of hardware to convert 40 PBX locations to capture usage chargeback.

Transitioned acquired bank’s 49 PBXs’ to client’s PBX system plus develop SLAs’ for four client operations.

Initiated Six Sigma tracking of 23 Service Level Agreements (SLA). Managed six metrics project managers to deliver seven objectives.

Project Manager, EDS ABN/AMRO, Amstelveen, Netherlands 2004 - 2005

Programme/Project manager for $1B, 54,000 hour, 35 FTE, integration of Java based applications for Global Banking wholesale operation.

Designed and implemented five modified EDS’ GAD-QMS/GSMS processes to manage 24 multi cultural app developers and 4 sub-contractors.

Prepared Programme Management description for separate EDS RFP.

Site Transition Manager, EDS USA Navy and Marine Corp, Crane, IN 2001 – 2002

Implemented $970M Enterprise wide network, software and infrastructure. Managed ten prime contractors with 300+ sub-contractors

Constructed eight server cabinets within three boundaries housing 26 servers in a secure environment for 3370 users.

Managed installation of 146,594 lf of fiber cable strands.

EDUCATION AND TRAINING

Post graduate study in Total Quality Management and Six Sigma methodologies

University of Pennsylvania, Wharton School of Business, Philadelphia, PA

Master in Business Administration, University of Denver, Denver, CO

Bachelor of Science, Pennsylvania State University, University Park, PA

PROFESSIONAL AND CIVIC ACTIVITY HISTORY

Finance Chairman Project Management Institute eBusiness special interest group

Treasurer, Colorado Microcomputer Manager Association

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