Manager System

PANNEER SELVAM P

E-mail Id : *******.*****@*****.***

Contact No : 996**-*****

OBJECTIVE

Having Eleven+ years of Technical knowledge and experience in IT support and Infrastructure with dealing Hardware / Software Support and Technology, System Administration, Network equipment installation, Operating system Installation and Troubleshooting of network and stand alone system.

Roles & Responsibility

WINDOWS

Provide functional and technical support, troubleshooting and diagnosing hardware and software problems, including Desktop, Laptop, WAN, LAN, VPN and remote systems

Installation, configuration, troubleshooting, upgradation and maintenance of Notebook computers

User Co-ordination. Daily support to end user problems and maintaining the environment

Day to day help desk activities

Co-ordination between users and SW Vendors

Administering, configuring, upgrading and troubleshooting Software, Hardware and Network

Configuring and administering mail client Microsoft outlook and outlook express

Driver installation and troubleshooting.

Troubleshooting hardware & OS problems.

Hardware upgrades such as Memory, Hard Disk Drive, CDROM, Network Interface cards etc.

Installing Antivirus software in clients.

Day to day end user support such as antivirus updating.

Installing client packages such as Visual Impex.

Citrix Clients installation and configuration with servers

Maintaining Servers, Laptops and Desktops ( HP, DELL)

Giving support for all our branches using Remote Admin Tool.

Configuring Mails using Exchange Server in Outlook 2003.

Network Printer configuration and management

Label Printer configuration and management.

Managing Backups using tape drives

Generating MIS Reports

Infrastructure Management

Troubleshooting Problems in Windows 2000,WinXP and Win7 operating system.

Administration of LAN having Win 2003 Servers and clients comprising of Win 2000 professional ,Windows XP and Win7

Create, delete and manage user accounts on Windows environment

Leading a group of Team Members

Managing and monitoring Leased line, ISDN line, Cisco routers and switches

Asset management, Maintaining the update inventory report , refresh policy as per the company policy

Service Level Agreement (SLA) on AMC contract with vendor

Initiate purchase decision for IT products to Management, getting quotations from vendors

UNIX

Customizing System Startup

Detect and correct the file system errors

Monitoring and controlling log files

Controlling File access

Controlling Run-levels

Customizing User’s Login Environments

Customizing the login prompt

Posting a message of the day

Controlling User Accounts & Groups

Managing User Accounts and Group Tasks

Monitoring and controlling the space consumed by user’s files

Checking the server and software for update Patch level as and when required.

Maintaining the Software and Operating system licensing

Create, delete and manage user and group accounts

Backup and Restore using DAT cartridges

Backup and Restoration of Files and Data Regularly and after system crashed.

Responsible for maintaining the Software, Hardware, Network

Managing the File System

Mounting & Unmounting one or more file system.

Backingup of Root, User file system and (Oracle , Informix )database.

Using Crontable, we scheduled lot of regular operations like Report processing, startup and shutdown and backup routines and sending the warning message to idle users.

Shell programming to manage, monitor and secure our entire systems

System Accounting – Recording of User’s Logon-Logoff time and bad logins.

Managing Peripherals (System & Printer)

Administering, configuring, upgrading and troubleshooting Software, Hardware and Network

Monitor the file systems and CPU load for better performance.

System administration: Installation, configuration, administration, troubleshooting, Sharing Resources, Managing user accounts.

Education & Technical Qualification

Sl.No Education University / Institute Year Of Pass Grade

1 Master of Science (Physics) Alagappa University Karaikudi Apr 1993 I Class

2 Post Graduate Diploma in Computer Application (PGDCA) Loyola Institute of Business Administration

Chennai Feb 2000 I Class

3 Solaris Unix Administration Accel IT Academy

Chennai Nov 2011 I Class

Professional Experience

Sl.No Organisation Name Designation Location Period

1 DHL Lemuir Logistics Pvt. Ltd

(Logistics Company) Assistant Manager Chennai Oct 2007 to Present

2 Lee & Muirhead Pvt. Ltd

(Logistics Company) Assistant Manager Chennai May 2000 to Mar 2004

Tuticorin Mar 2004 to Sep 2007

3 Mercard Limited

(Credit Card Company) System Officer Chennai Jan1996 to Apr 2000

Personal Details

Date of Birth : 31st May 1970

Sex : Male

Languages Known : Tamil, English

Nationality : Indian

Martial Status : Married

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