Security Customer Service

EASTERN G. STEWART, JR. ***** London Lane ~ Bowie, Maryland 20715

301-***-**** ~ ********@*******.***

SECURITY INVESTIGATIONS BACKGROUND INVESTIGATIONS CRIMINAL/FRAUD INVESTIGATIONS CRIME PREVENTION

INTERVIEWS AND INTERROGATIONS EVIDENCE COLLECTION EEO GUIDANCE AND COUNSELING CONFIDENTIALITY

OPERATIONS/PROGRAM MANAGEMENT TRAINING AND INSTRUCTION RECORDS MANAGEMENT DATA ANALYSIS

QUALIFICATIONS SUMMARY

Top-performing, conscientious, and results-oriented investigator with many years of experience and a strong track record of demonstrable success in all aspects of investigations in both the private and government sectors. Celebrated as very thorough investigator who catches things others miss. Knowledgeable of all applicable local, state, and federal fraud statutes to ensure investigations are carried out within requirements of applicable law. Possesses excellent communication and interpersonal skills to build strong professional relationships with individuals at all levels and effectively collaborate with local, state, and federal law-enforcement officials. Well-versed in developing and presenting oral and written briefs to high-level officials.

PROFESSIONAL EXPERIENCE

DISTRICT OF COLUMBIA PUBLIC SCHOOLS, WASHINGTON, DC 2010- 2011

Criminal Investigator

Conduct criminal investigations, crime prevention surveys, personal security vulnerability assessments and performing personal security missions.

Conducts investigations concerning Fraud, Bribery, Conflict of Interest, Pay and Allowance, and other offenses in which deception occurs within DCPS involving employees.

Conducts personal security vulnerability assessments concerning transportation work environment and office area of high risk personnel within DCPS and provide guidance on upgrading security within the areas.

Initiate and complete all criminal and/or civil investigations as needed.

Prepares, evaluates and updates criminal prevention programs and recommends changes to reduce opportunities for thefts, assaults, illegal entry, and other kinds of violations.

Testifies in courts and boards as a result of investigations conducted.

Collects, evaluates and analyzes criminal intelligence received as a result of proactive measures.

Prepares appropriate investigative reports that may be used in the courts of the District of Columbia to subpoena or summon offenders for trial.

Recruit quality sources that would provide information in order to resolve matters that would arise.

Communicate effectively orally and in writing.

Conducts highly sensitive, classified and confidential investigation deemed inappropriate for assignment to the vendor or contractual security. Insures confidentiality and integrity of all investigations.

METROPOLITAN POLICE DEPARTMENT, Washington, DC 1999 – 2009

BACKGROUND INVESTIGATOR

Investigated background of applicants for sworn and civilian positions at Metropolitan Police Department to ensure applicants met Department’s employment standards. Fingerprinted applicants for FBI, state, and local checks. Verified all information provided by applicants, as well as all information discovered in course of investigations. Set investigative priorities and continually reviewed assigned cases. Coordinated activities to ensure meticulous, complete, and timely investigations. Documented investigative process and wrote narrative-employment-suitability-investigation reports. Assisted other investigators with their background investigations.

Maintained confidentiality of all investigative materials, and adhered to all ethical standards of Department

Effectively coordinated and collaborated with external agencies to facilitate background investigations

Provided expert advice regarding investigative techniques and interviewing techniques

Hired average of 25 police-officer recruits annually, consistently hiring above and beyond stipulated goals

Utilized NCIC, WALES, NLETS and WACIIS; and maintained electronic database of case files

Appointed Department EEO representative, and served as facilitator for Diversity in the Workforce Training

Awarded Department Achievement Medal twice, and received Department Commendation Medal

Honored with numerous laudatory letters from candidates and consistently received outstanding ratings

EASTERN G. STEWART, JR. 14506 London Lane ~ Bowie, Maryland 20715

301-***-**** ~ ********@*******.***

SAFEWAY STORES, INC., EASTERN DIVISION, Lanham, Maryland

SECURITY INVESTIGATOR II 4/98 – 10/99

Assisted security director with handling all external and internal security matters. Conducted security and civil investigations, and prepared appropriate reports. Investigated customer complaints and recommended appropriate actions to resolve issues. Analyzed business and security reports, and brief upper management on recent trends relating to security. Recommended appropriate security measures to upper management.

Planned and conducted security training for security, retail, management, and warehouse personnel

Held full responsibility for oversight of Security Department in absence of security director

MANAGER, CHECK MANAGEMENT SECTION 1/94 – 4/98

Directed all day-to-day operations of Check Management Section, including handling of returned checks, check administration, and customer service. Led and managed team of 22 personnel. Hired, trained, evaluated, and, when necessary, terminated employees. Managed Section budget, consistently meeting stipulated budget. Ensured regulatory compliance of all operations. Managed all property assigned to Section.

Developed and implemented innovative collection methods, significantly reducing number of returned checks

Nominated for President’s Award in 1997 for exceptional work performance above and beyond call of duty

SECURITY INVESTIGATOR 10/87 – 1/94

Investigated internal thefts by retail employees and fraud crimes by management personnel. Performed covert surveillances within stores and facilities to identify theft by employees. Coordinated investigations with local law enforcement agencies. Installed security equipment as countermeasures to identify dishonest employees.

Planned and conducted security and inventory-control training for store personnel and district employees

Represented company and testified for company in civil and criminal court regarding criminal matters

PROFESSIONAL EXPERIENCE (CONTINUED)

06/66 – 08/87

Previously served in the United States Air Force (USAF) as a Special Agent for the Air Force Office of Special

Investigations, holding responsibility for the investigation of all major crimes committed within the USAF, including, but not limited to, murder, rape, white-collar crimes, narcotics crimes, and fraud. Assigned Chief of Operations for criminal investigations, overseeing activities in a tri-state area and supervising five special agents. Performed numerous civilian and military undercover operations, and achieved most productive year in base history on one assignment. Taught several courses in the Air Force Office of Special Investigations Academy.

EDUCATION AND TRAINING

Bachelor of Arts, Criminal Justice – Park College

Associate of Arts, Criminal Justice – Park College

Certificate, USAF Instructors Academic Course

Diploma, USAF Office of Special Investigations Academy

Diploma, Military Police Investigators Course

Diploma, Drug Enforcement Administration Course

Numerous formal courses in leadership and management

Numerous formal courses in law enforcement

PROFESSIONAL AFFILIATIONS

National Organization of Black Law Enforcement Executives

American Law Enforcement Officers Association

International Narcotic Enforcement Officers Association

National Association for the Advancement of Colored People

Prince Hall Master Mason (Past Master), Fairmount Lodge #92

MISR Temple #213 (Shriner), Appointed Imperial Officer

James A. Mingo Consistory

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