Dayana Ramos
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**** **** **. *******, ** 91040. Cell: 323-***-**** Dayana.ramos610@yahoo.com________________________________________
Objective
Seeking for office assistant position where I can fully utilize my skills and experience
Skills
• Computer experience in using Microsoft word, excel and outlook
• Problem solver
• Multi task
• Strong customer service
• Over three years of administrative experience
• Fluent in English and Spanish
Experience
Hollywood Presbyterian Medical Center
Los Angeles CA
April 2008 to Current
Special Projects Clerk
• Provide confidential administrative support and customer service
• Operate computer equipment to store, edit, format and print letters, memos, forms, labels and other printing material
• Arrange and schedule meetings for department director
• Answer telephones, route callers, take messages and provide routine information
• Assist with coordinating classes, completing updates
• Data entry
Vons
Los Angeles, CA
November 2006 to June 2007
• Answered phones as needed
• Bagged groceries
• Cleaning
• Provided customer service
Volunteer
Hollywood Presbyterian Medical Center
Los Angeles CA
June 2007 to September 2007
• Provided confidential administrative support and customer service
• Answered telephones, route callers, take messages and provide routine information
• Assist with coordinating classes, completing updates, making packets and copies
Education
Westwood College, Los Angeles CA
B.A. Criminal Justice
Expected Graduation date: March 2014
John Marshall High School
Graduated June 2008
High school diploma