Medical Quality Assurance
Resume:
Joan Davis
Dover, De *****
********@*****.***
Objective - To have a challenging position within a company where there is
opportunity, growth and where I can utilize my skills that I have
acquired throughout my career.
2/2011 - present (relief to full time)
Kent General Hospital Dover, De
Monitor Tech
Monitor patient’s heart rhythms on telemetry monitor
Answer phones
Print morning census to verify patient location
Fax, file, copy
Prepare admission and discharge paper work
Clean telemetry boxes
Experience
10/2011 - 3/2012
Genesis, Wilmington, De
Admissions Assistant
Give tours to families
Sign in Admissions
Update SNF preliminary questionnaire and admission packet in the UDA system
Edit patient information in IRM
Call referrals into the careline
Verify all secondary insurance including Medicaid using DMAP
Obtain authorization for managed care insurances
Post daily census
Fax, File, copy, email
Attend morning meetings when prompted
Room checks
Assign incoming patients to rooms
Update referrals in point click care
Deplete and archive patient charts
Participate in the partner program
Serve in the dining room when prompted
10/2006 - 5/2011
Beebe Medical Center Lewes, DE
Unit Secretary/Monitor Tech II/CVSD/PCU/CCU/CARDIAC SURGERY/MED SURG
Monitored patient heart rhythms on telemetry
Answered patient call lights
Maintained patient records
Daily use of medical terminology
Registered out patients, input and update insurance, verify insurance prn
Made charts for incoming patients
Deleted and copied patients charts PRN/documented admits and discharges in log book
Called rapid response team and codes when prompted
Checked glucose and I-stat machines
Checked staff availability upon manager's request
Update on-call staff records
Trained new employees
Usage of labor works scheduling system
Transcribed physician orders
Ordered supplies
Answered telephones, fax, file, copy, scan
In- put required tests ordered for patients(cardiac caths, labs,
x-rays, dietary)
Limited patient care
Scheduled appointments
Daily usage of medical terminology
Usage of Invision computer system
Charted vital signs
2/2005-10/2006
Kent general Hospital Dover, DE
Registrar- Patient Access
Verified insurance
Obtained authorizations
Made appointments
Registered out patients
Answered phones
6/1997-8/2004
Hospital for Special Surgery Manhattan, NY
Registrar/Unit Secretary-Recovery Room/ Surgical In Patient Units/
Pediatrics/Admitting
Greeted patients and family members (assisted in the family atrium as
needed)
Routed telephone communications to appropriate destination
Transcribed physician orders and employee schedule
Secretarial support (fax, file, copy patient charts, retrieved
documents)
Assisted manager with flight reservations via the internet
Data entry of daily, weekly, monthly statistics and patient charges per
excel and Microsoft Word
Ordered unit supplies and ventilators
Trained new registrars, coordinated staff lunches and functions
Prioritized patient charts, retrieved charts from medical records
Assigned patients to nurses called out from the operating room
Assisted nurses with Quality Assurance projects
Usage of pharmacy micromedex system to verify medications ordered
Daily usage of medical terminology
Tracking of patients admitted to and discharged from the PACU
Entered radiology orders(x-rays, ultrasounds, echocardiograms, CT scans,)
EKG's, labs, and dietary orders through Clinstar
Professional Development Office-Secretary
Collected payments and scheduled nurses for CPR and BCLS classes
Set up rooms for pre-op classes
Prepared orientation packets
Typed memos/agendas
Directed incoming calls to appropriate recipients
Education
New York School for Medical and Dental Assistants-Medical Assistant - Certificate
Patient Care, Inc.-Home Health Care Aide/Patient Care Aide - Certificate
LaGuardia Community College - Credits
Delaware Technical and Community College - Credits
Pursuing college education in Business Administration
Certified Healthcare Provider- BLS (CPR & AED)
Knowledge of medical terminology, outlook, Microsoft word, power point, Medicare, Medicaid, DPCI, Managed Care, and Private Pay processes.
Contact this candidate